Front Desk Receptionist

At Paragon, our Front of House team plays a vital role in creating a positive and professional experience for every visitor. We are looking for an experienced and customer-focused Front Desk Receptionist to become the face of our business, ensuring clients, suppliers, partners and colleagues receive a warm welcome and exceptional service at all times.

• Be the first point of contact for all visitors, creating a positive and professional first impression
• Welcome and check in guests, ensuring visitor passes and Wi-Fi access are provided
• Maintain office security by managing visitor sign-in and sign-out procedures
• Coordinate meeting room bookings and manage meeting requirements
• Arrange catering and refreshments for meetings and events
• Prepare meeting rooms with stationery, refreshments and presentation materials
• Ensure meeting rooms are cleared and reset following use
• Answer and direct incoming telephone calls professionally
• Manage the Condeco desk booking system and support colleagues with bookings
• Order and maintain stationery, kitchen supplies and office consumables
• Manage deliveries, post distribution and supplier relationships
• Support new starter inductions, including coordinating equipment, access passes and schedules
• Maintain accurate records of reception expenses and identify cost-saving opportunities
• Ensure reception, kitchen and communal areas remain tidy and presentable
• Provide administrative support to senior leaders, including printing, scanning and document preparation
• Assist with company events, charity initiatives, presentations and seasonal activities

• Previous Front of House, Reception or Customer Service experience
• Excellent communication and interpersonal skills
• A professional, friendly and approachable manner
• Outstanding organisational and multitasking abilities
• Good attention to detail and accuracy
• The ability to prioritise effectively in a busy environment
• A proactive and flexible approach to work
• Solid administrative and IT skills
• A positive attitude and team-focused mindset
• Excellent punctuality, reliability and professionalism

This role provides an opportunity to shape the visitor experience and contribute to a collaborative workplace.