Warranty Administrator

Overview

Warranty & Invoicing Administrator –

Location:

Enfield, London. Full Time Permanent. Competitive Salary, £28,000 – £32,000 DOE.

An exciting opportunity for an organised and detail-focused administrator to join a busy commercial vehicle dealership operation. The role supports the aftersales department by managing warranty submissions, processing invoices, and ensuring documentation meets manufacturer and company standards.

• Prepare, submit, and manage vehicle warranty claims.
• Process all warranty claims accurately and within manufacturer guidelines.
• Review repair orders and supporting documentation for compliance.
• Raise and process customer, warranty and internal invoices.
• Investigate and resolve invoice discrepancies.
• Liaise with Service Advisors, Workshop Controllers and manufacturers regarding claim queries.
• Maintain accurate records and departmental administration.
• Support the wider service department with administrative duties as required.
• Assist in improving warranty recovery and reducing rejected claims.

• Previous experience in Warranty Administration, Service Administration or Invoicing.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Good communication and customer service abilities.
• Proficient in Microsoft Office and dealership management systems.
• Ability to manage multiple tasks within a busy environment.

• Experience with in a commercial vehicle, truck, automotive or dealership environment.
• Understanding of manufacturer warranty processes.
• Knowledge of invoicing and service administration procedures.

• Competitive salary package.
• Ongoing training and development.
• Long‑term career opportunities.
• Supportive team environment.
• Secure employment within a well‑established commercial vehicle business.