Receptionist, Administrative​/Clerical

Overview

The successful candidate will be the first point of contact for visitors and guests, providing a welcoming and professional service while supporting the day-to-day operations of the business.

• Greet and welcome visitors, guests, and clients in a friendly and professional manner.
• Manage check-ins, appointments, and visitor registrations where required.
• Answer incoming telephone calls and respond to emails efficiently and professionally.
• Handle enquiries and direct them to the appropriate departments.
• Maintain accurate records and ensure all administrative tasks are completed to a high standard.
• Assist with general office and reception administration duties.
• Ensure reception and public areas are clean, tidy, and presentable at all times.
• Support other departments with administrative tasks when required.
• Follow company health and safety, security, and workplace procedures.
• Deliver excellent customer service and maintain a positive guest experience at all times.

• Excellent communication and interpersonal skills.
• Professional, friendly, and approachable manner.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Reliable, punctual, and proactive approach to work.
• Good IT and administrative skills.
• Positive attitude with a willingness to learn and adapt.
• Previous reception or customer service experience is required.

• Competitive pay rate of £14.80 per hour.
• Holiday pay accrued in addition to hourly rate.
• Monday to Friday working pattern – no weekend work required.
• Opportunity to secure a permanent position.
• Friendly and professional working environment.