Admin Assistant

Admin Assistant – ASAP start

Temp – £14.84 per hour

Location:

Bank Station

Office based – Monday to Friday, 9:00am to 5:00pm

A well‑established pension firm who are passionate about providing the best service to their members require a temp customer service administrator to come on board for a 4‑week basis initially to support their team with a project.

• Assisting queries from members via phone, e‑mail and webchat
• Speaks to clients regarding subscriptions – renewals
• Answering and transferring calls
• Data entry ensuring the database is up to date
• Sending out correspondence in a timely manner
• Maintaining company records and ensuring they remain up to date

• Some office experience desirable but not essential
• Happy to be on the phone speaking to clients
• Hold high levels of customer service
• Can‑do attitude
• Experience using Excel, Outlook and SharePoint – advantageous
• Confident speaking on the phone and face to face
• Enjoy working in a team

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.