Operations Support Coordinator

Operations Support Coordinator

Contract:

Professional Services, Production & Technology

Location:

Berkshire, SL3 8XP
Hours of work: 40
Contract Type:
Permanent

We are seeking an Operations Support Coordinator to provide end‑to‑end administrative, compliance, and operational support across the estate.

• Provide end‑to‑end administrative, compliance, and operational support across the estate.
• Act as central point of contact for facilities operations, coordinating planned and reactive maintenance activities, supplier engagement, and system management.
• Support Planned Preventative Maintenance (PPM) programmes and reactive works, ensuring accurate reporting, timely communication and effective issue resolution.
• Ensure all PPM activities are scheduled, dispatched, and monitored on a weekly/monthly basis.
• Track progress of PPM tasks and ensure completion within expected timelines.
• Confirm all maintenance tasks are accurately closed within the system.
• Liaise with suppliers to ensure tasks are completed as required and within agreed time frames.
• Monitor and verify supplier attendance dates and job completion records.
• Maintain system accuracy by ensuring all data is up to date and correctly recorded.
• Support the monitoring of SKADA systems for critical assets and escalation of issues where required.
• Work closely with internal stakeholders, including the CTO, to ensure effective follow‑up on flagged issues.

• Highly detail‑oriented with strong organisational skills.
• Comfortable working in a quiet, low‑traffic environment.
• Ability to manage multiple suppliers and workflows simultaneously.
• Strong communication skills for liaising with internal teams and external vendors.
• Demonstrates motivation, interest, and willingness to learn.
• Administrative experience within a fast‑paced operational environment.
• Experience managing work orders, service requests, or facilities administration.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.

ISS is a global leader in workplace and facilities management, delivering smart, sustainable solutions. We are a proud inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we make our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team – we’ll be happy to support you.