Administrative Support Officer

Responsibilities

• Provide efficient, accurate and responsive professional practice customer‑focused administration support to the Corporate Strategy Team, ensuring compliance with procedures and practices to support the delivery of efficient front‑line services.
• Ensure excellent customer service meets the promises and service standards of the Corporate Strategy Team by providing a high‑quality and efficient general administration support service, communicating with members of the public and internal and external agencies to ensure the best service is delivered.
• Undertake a range of routine and complex administration duties involving highly sensitive and confidential information that requires initiative.
• Maintain specific databases, inputting and extracting data, assisting with data validation and keeping up‑to‑date, accurate and quality data on appropriate systems. Create, collate and distribute any requests for services to enable the delivery of front‑line services.
• Undertake document processing functions including the preparation and production of documents in a creative, professional style using a range of software packages and routine correspondence.
• Process requests for goods and services following procurement procedures, verifying deliveries; process a range of authorised cash transactions (including imprest accounts, cash and cheque income, cash payments and service users' personal monies).
• Handle confidential filing of sensitive personal information, updating, creation, tracking, retrieval and archiving in accordance with statutory and Information Governance procedures.
• Perform other such duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
• Work within clearly defined guidelines with support/supervision at all times.
• The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council as your employer and on you as an employee of the council. In addition to the Council’s overall duties, the post holder has personal responsibility for their own health and safety and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy.

£24,413.00 - £25,583.00. Job Classifications: 3
- Not Politically Restricted. Designated As Not Politically Sensitive (Politically Restricted Posts), Casual – (Travel Allowance Policy), No – (Childcare Disqualification Requirement), No – (Statutory Post), OSP – Other Support Staff (School Workforce Census).

• Competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• A supportive and forward‑thinking culture
• Great career development opportunities

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.

Equality monitoring information is not accessible by recruiting managers at any stage. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Online searches, including social media, may be carried out as part of the recruitment process.