Personal Assistant and Team Support

Position Overview

Personal Assistant and Team Support

Location:

London, UK (Office Based)

Duration of

Contract:

12 months (renewable)

Work Schedule:

Monday-Friday (3 days at the office/2 remote)

• Day‑to‑day systems support
• Daily administration activities, including:
  • Expense processing
  • Travel bookings
  • Event organising
  • Employment of contractors
  • Raising purchase orders
  • Invoicing
  • Managing diaries
• Proactively seek opportunities to share learning and collaborate with others
• Support the London‑based Head of Integrated Process Risk Controls and Manager of T &S Transformation Program Delivery

• Handle expense processing, travel bookings, event organising, contractor employment, raising purchase orders, invoicing, and managing leaders’ diaries
• Schedule meetings, handle correspondence, and maintain records
• Surveil self‑self‑self self‑self self‑self self‑self self‑self self‑self self‑self self‑self…

• Sound administrative and organisational skills
• Adopt a learner mindset and apply it to all aspects of the role
• Excellent English language skills, both written and verbal
• Excellent interpersonal skills: communicate and establish positive relationships at all levels
• Actively network with peers, the wider RDS, and externally where appropriate
• Actively seek and provide constructive feedback
• Provide support for the T &S Admin pool (e.g., leave, illness, event planning)
• Ability to work independently, set priorities, and manage workload while adhering to deadlines
• Resilience under pressure and strong digital literacy (proficient in MS Office Products, familiar with various Shell online systems)
• Act as SharePoint FSO if required and ensure skills are at the necessary level
• Continuously seek to upskill and act as access focal point for the section of the secure floor/s
• Strong advocate for the Group’s aims on IRM, D &I, HSSE, and compliance; stay informed with an internal and external mindset
• Strong compliance with company’s business principles and Code of Conduct

• Attend all T &S admin skill pool meetings invited to
• Actively participate in planning own work
• Organise logistics for internal communication events such as Townhalls and webcasts (rooms, materials, selection of medium used, e.g., Teams vs. SHOW)

• Proactively share learning, collaborate with others, and work closely with other PAs in T &S
• Act as the point of contact between the executive and internal/external stakeholders, handling communications efficiently

Handle sensitive information with discretion and maintain confidentiality at all times.