Admissions Officer

Overview

South Thames College is looking for an Admissions Officer to provide an information and enrolment service to prospective and existing students and staff. The role involves maintaining up-to-date knowledge of courses, fee payments and eligibility, and responding to enquiries via in-person, telephone or e‑mail.

• Maintain and complete up‑to‑date enrolment‑related documents, including fee assessment documents, application forms and financial forms such as daily cash ups.
• Assess payment options for learners and carry out administrative duties such as post duties and reception duties.
• Support admissions events as required and provide high‑quality customer care to students, visitors and staff.
• Respond to queries accurately and appropriately, ensuring timely completion of tasks and adherence to strict deadlines.

• Experience working in a customer‑focused environment delivering courteous, informative and responsive service.
• Strong administrative skills and ability to support a team effectively.
• Good computer literacy with accurate keyboarding and data‑entry skills.
• Excellent interpersonal and communication skills, able to interact confidently and professionally with a broad range of stakeholders.
• Ability to work under pressure while meeting deadlines.

• 27 days annual leave, plus up to 8 additional days over Christmas/New Year and 5 days wellbeing leave.
• Pension scheme with significant employer contribution.
• Subsidised sports facilities and professional development and training.
• Salary sacrifice cycle‑to‑work scheme.

Closing date for applications: 28th July 2026.

Interviews will be held on 11th August 2026.

South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.