Business Support Coordinator | St Johns Wood Lettings

About the Role

Knight Frank is looking to recruit a Business Support Coordinator to join our London Lettings department, supporting our St John’s Wood and Belsize Park offices.

• Greet and assist clients, offering refreshments and handling general enquiries.
• Answer incoming sales and lettings calls, take messages and provide general support.
• Manage, label and organise property keys.
• Maintain a tidy office and reception area, including preparing the boardroom for meetings.
• Support marketing activity, including mailers, brochures, window cards and pitch materials.
• Arrange and upload EPCs, photographs and floor plans, and update property listings.
• Provide property information for regional publications and marketing campaigns, ensuring GDPR compliance.
• Assist with property listings by creating records, ordering Land Registry checks and registering new instructions.
• Generate sales invoices, template letters and forms in line with best‑practice procedures.
• Support client due diligence, anti‑money laundering processes and correct naming conventions.
• Assist with tenancy administration, KYC checks and compliance audits.
• Prepare office reports and meeting documentation, ensuring accuracy and attention to detail.

• Previous experience in a business support, administrative or front‑of‑house role.
• Flexible, adaptable and collaborative approach.
• Excellent organisational skills and strong diary management.
• High standard of English grammar and spelling.

Competitive salary.

Please note:

this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.