Office Manager

Office Manager (with Marketing duties)

Reports to: Directors

Location: Liverpool Street, London

Contract type: Permanent, full-time (5 days in office)

Hours: 8am – 5pm (Monday to Friday)

About The Position

We're looking for a proactive, highly organised Office Manager to keep our London office running smoothly day to day. This is a varied, hands-on role covering everything from office administration and new starter set-up to travel booking and supporting our team with client pitch presentations.

This is a permanent position. However, one element of the role (managing our Linked In and Instagram posting and assisting with pitch decks and presentations) is a temporary responsibility covering maternity leave and will hand back to the returning team member in due course.

Key responsibilities

Office Management

• Keep the office running smoothly day to day, acting as the first point of contact for all office-related matters
• Manage the weekly food/grocery shop and general office supplies, keeping the kitchen and communal areas well stocked
• Liaise with building management, cleaners, and suppliers as needed
• Maintain a well-presented, organised and welcoming office environment

People & Onboarding

• Coordinate the set-up of new starters - desk, equipment, access, and a smooth first-day experience
• Work closely with our external IT support company to arrange equipment, logins, and troubleshoot day-to-day IT issues
• Support with general HR-adjacent office administration as required

Travel booking

• Book travel for the wider team, including flights, transport (trains/taxis/car hire) and hotels
• Manage travel logistics to ensure cost-effective, well-organised trips, keeping itineraries and confirmations organised

Presentations & Client support

• Design and put together polished presentations to support client pitches, working closely with the team on content and structure
• Ensure all materials are on-brand and professionally presented

Social Media

• Post to the company's Linked In and Instagram pages approximately 1–2 times per week, following the established brand tone, style and content themes
• This responsibility is temporary and will be handed back once the returning team member is back from maternity leave, full training and a handover guide will be provided

General

• Provide broad day-to-day support across the office wherever it's needed — this role covers a wide range of tasks beyond those listed above
• Proactively identify ways to improve office processes and efficiency

About You

• Previous experience in an office management, administration, or marketing role.
• Highly organised with strong attention to detail and the ability to juggle multiple priorities
• Confident communicator, comfortable liaising with external suppliers (IT, travel providers, building management)
• Competent with presentation software (e.g. PowerPoint & InDesign & Canva) and comfortable putting together professional client-facing materials
• Happy to pick up new responsibilities, including a temporary period of managing our social media - with a can-do, flexible attitude
• Discretion and reliability - this role touches a lot of the day-to-day workings of the business