Administrative Officer

Administrative Officer (AO) - Court Administration

Location: First Avenue House, High Holborn, London, WC1R 4RH

Pay:

£15.59 per hour

Working hours: Monday to Friday,

9:00am-5:00pm (37 hours per week)

Assignment: t

o 31/03/2027 (extension possible)

Clearance:

Basic DBS (Provided by Brook Street for the successful candidate)

Training: No holidays to be taken within the first 2 weeks for training

Are you at your best when things are organised, people are supported, and accuracy keeps operations running smoothly? We're recruiting for an

Administrative Officer (AO) to join a busy, professional court environment in

London (office-based). You'll play a vital role in preparing materials for hearings, managing key admin processes, and delivering excellent service to internal and external customers.

• Prepare papers and files for court hearings and meetings
• Produce court documents, letters, correspondence, minutes, notes, reports and submissions (following guidelines)
• Create, update and maintain accurate records on an in-house system, including data input
• Support opening and dispatch, including agendas, joining instructions and handouts
• Carry out clerking duties-ensuring paperwork and materials are up to date for the Judge
• Support listing and rota management, and check files to keep processes on track
• Contact relevant parties to schedule, serve and manage court documentation
• Handle counter (face-to-face) enquiries as well as written and telephone enquiries
• Help ensure the daily TIB (Team Information Board) meeting is relevant, timely and productive
• Process casework to produce accurate court orders-interpreting the required information from court files
• Work to workload targets for both throughput and accuracy, including cross-checking/validation as needed
• Assemble and communicate information required to run daily meetings and support operations
• Provide helpful, prompt, polite "right first time" service to the public, judiciary and stakeholders

• Strong customer focus and service skills
• Experience in an administrative role in a customer-focussed environment
• Excellent communication and strong organisational skills
• High attention to detail and accuracy, especially when interpreting information from documents
• Ability to work well under targets and contribute as part of a team

If you enjoy structured, high-importance work and take pride in getting it right the first time, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.