Team Support Assistant​/Runner

Job Description

Team Support Assistant/Runner

Central London - various sites across Zone 1

Temporary

£13 per hour

Dates 1st Sept - 30th Sept 2026

My client, a leading luxury student accommodation provider is seeking Temporary staff to support them this summer as a Team Support Assistant/Runner.

You'll be supporting the Operations Manager and site team, in achieving successful turnaround of residents' rooms. Turnaround is a tight operational 4 week period of emptying residents' rooms in advance of the cleaners and Maintenance teams, and having the room clean and inspected, ready for the new residents check-in.

What you'll be doing:

• Responsible for daily completion of task list
• Clearing set number of rooms, removing rubbish and placing in the bin room
• Photographing any personal/valuable resident possessions and storing in the office safe and recording details/and informing the manager
• Reviewing condition of empty rooms and completing report on iPad - giving details of any material works/repairs to be completed by the Maintenance team.
• Providing feedback and detailed handover to the Operations Manager to assist with planning next day's workload for all team members.
• Providing excellent customer service to residents - answering their queries, helping with re-issue of key fobs; logging and hiring of items e.g. hoovers, ironing boards etc
• Successfully managed administrative tasks related to student rooms, ensuring smooth operations.
• Collaborated with team members from the Estates and Maintenance team to address and resolve resident requests regarding room repairs.
• Meeting and greeting residents - engaging with them and providing help and assistance whenever needed.

Who you are:

• A highly capable individual with lots of common sense
• Able to work quickly and diligently
• Lots of energy with a 'can do' positive attitude
• Able to take instructions
• Work well in a team
• Punctual
• Professional
• Friendly and no ego.