Office Manager

COPA
90 is a world-class, Football Fan Engagement company.

In a world where influence is earned through authentic voices, audiences are fragmenting faster than ever and meaningful connection is harder to win, COPA
90 builds work, content and experiences that cut through, resonate with fans and deliver real value for our partners.

We focus on the world outside the ninety minutes, universal truths that travel, and we believe the most valuable fan relationships are built through interest over time, not one-off moments.

The Office Manager exists to ensure our office functions seamlessly as a professional, welcoming space that reflects COPA
90's values and supports our team to do their best work. You will combine operational excellence with genuine care for creating an environment where people feel valued. This role sits at the heart of how our team experiences their working day — anticipating needs, solving problems before they arise, and maintaining spaces that feel both professionally polished and genuinely warm.

You are someone who is naturally observant, detail-oriented and proactive. You take pride in creating order from complexity, and you understand that the small things - a well-stocked meeting room, a tidy kitchen, thinking ahead about team needs - create the conditions for people to thrive. You're committed to making a real difference through your work, and you have the stamina and dedication to maintain high standards consistently.

You are accountable for:

• Professional Environment & Brand Confidence

Ensuring our office consistently presents a professional, organised and welcoming appearance that reflects COPA
90's standards, creating confidence with colleagues, clients, and prospective talent, and setting the tone for how our team approaches their work.

• Operational Efficiency & Team Productivity

Anticipating and removing barriers that slow down our team's work. This means robust inventory management, workstations equipped with essential supplies, meeting rooms ready to go, and proactively identifying what the team needs before they ask. You eliminate friction so people can focus on their work.

• Health & Safety Compliance

Managing day-to-day health and safety in accordance with UK requirements. You ensure compliance, conduct routine safety checks, maintain proper documentation, and address hazards promptly, protecting both our team and the business.

• Budget Management & Cost Optimisation

Managing office operations spend effectively and identifying cost-saving opportunities. You negotiate favourable terms with suppliers, monitor budgets proactively, manage social and wellness spending, and flag emerging needs so we adapt spend to serve the team well.

• Stakeholder Experience

Creating positive experiences for everyone who interacts with our office — whether clients, visitors or team members. You host with professionalism that reinforces our reputation, coordinate seamless travel and event logistics, and ensure every touchpoint reflects our care and attention.

• Team Culture & Wellbeing

Creating moments that help our team feel valued and connected. Working with the Wellness Committee, you organise team social events, ensure all-staff meetings run smoothly, provide thoughtful refreshments, and notice small opportunities to lift team morale and strengthen how people feel about coming to work.

• The office is consistently tidy, organised and presentation-ready at all times
• Reception and common areas feel welcoming, clutter-free and professionally maintained
• Team members can find what they need without delay: supplies are stocked, systems are clear
• You anticipate problems and solve them before they affect the team
• Clients and visitors have…