Practice Administrator

We are recruiting for part time administrator at our practice based in Clapham, SW4. This is for maternity leave cover with a minimum of 9 months contract which may be extended up to 1 year.

The successful applicant must be able to start mid October and must have experience of managing SARS/Insurance reports/DWP forms etc.

12 hours per week- 4 hours per day to be worked between 9am-5pm.

Working days will be Monday/Wednesday & Friday

Hourly Rate: £14.80 per hour.

The successful applicant will be an integral part of our Primary Care team, supporting the delivery of high standard patient care. As the first point of contact for our patients and and outside agencies, they will have excellent customer service skills,
experience and/or an excellent understanding of managing medical reports, SARS and letter requests from outside agencies
- Solicitors/DWP/Insurance companies- & our patients and the associated processes.

• Managing all aspects of Medical Reports/SARS/Private letters and forms
• Managing the IGPR system and software
• Liaising with patients and practice staff in relation to the above
• Ordering supplies for the practice- medical, stationery, toners.
• Providing support to our administrator and reception team as required.

The successful candidate will be required to be flexible, providing cover for annual leave and sick leave.

PREVIOUS APPLICANTS NEED NOT APPLY

The key responsibilities for this role are:

• Managing all aspects of Medical Reports/SARS/Private letters and forms
• Managing the IGPR system and software
• Liaising with patients and practice staff in relation to the above
• Assisting our Registration Clerk with the processing of online registrations
• Ordering supplies for the practice- medical, stationery, toners.
• Providing support to our administrator and reception team as required.

We are friendly practice situated on the Clapham/Brixton borders in purpose built premises. We are a large team of GP's/Nurses/Clinical Pharmacist/Social Prescriber/ Care Co-Ordinator's/Receptionists and Administrators.

The primary role of the practice administrator is to manage requests made to the practice for Medical Reports and SARS requests, in addition tothese duties, the post holder will be required to provide urgent cover for our registration administrator as directed by the Assistant Practice Manager.

The post holder must have an excellent understanding of Accessto Medical Records and Data protection. In addition, excellent IT skills are required and experience of using IGPR software is desired but not essential.

It is important that all members of staff are prepared totake on additional duties or relinquish existing duties to maintain efficient running of the practice and changes in how services are provided. The Partners reserve the right to redistribute duties and functions among members of stafffrom time to time and requests for such changes shall not be reasonably refused.

Duties and Responsibilities

Managing and processing requests for Medical Reports and SARS requests

Ensure upon receipt of requests for SARS and Medical Reports, all details are logged onto spreadsheet and reviewing and updating accordingly.

Responsible for processing requests within specific time frames & following correct process.

Manage requests for completion of private formsand requests for letters. Including discussing fees with both patients and clinicians.

Manage requests from outside agencies for reports such as Child Protection/ Police

Manage and maintain the IGPR data and software.

Be the liaison between insurance companies and patients in relation viewing reports prior to sending.

Responsible for redacting record entries relating to SARS and liaise with clinicians as required.

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