Receptionist, Administrative​/Clerical

Law Debenture is an Investment Trust supported by a wholly owned professional services business. Law Deb is an unusual and exciting proposition; on a day–to-day basis we are nimble, ambitious and small enough to know everyone by name, whilst also benefiting from the profile and credibility of a listed business. This is thanks to our 137-year-old FTSE
250 investment trust and our fast-growing independent professional services business of over 300 colleagues across 6 business lines.

At Law Deb, doing work that has a positive impact is important to us. We need the very best people to be the custodians of our business for the next stage of our proud history and growth. We’re ambitious to innovate, collaborate and push forward in providing peace of mind and excellence for our clients and each other.

We’re on a journey to shape a culture we’re all proud to be part of. One where everyone feels trusted, supported and empowered to own their success. Working at Law Deb, you will have access to our enviable network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with.

This is a pivotal front-of-house role  the first point of contact for all clients, visitors, and callers, you will be the face of Law Debenture — setting the tone for every interaction and ensuring that every person who walks through our doors or contacts us receives a professional, warm, and seamless experience.

We are looking for an experienced, self-starting receptionist who takes genuine ownership of the front-of-house function, proactively solves problems, and brings a calm, polished presence to a busy professional environment.

• Serve as the professional face of Law Deb, providing a warm and polished first impression to all clients, guests, and visitors
• Manage and prepare client meeting rooms, coordinating bookings, AV/IT setup, and room readiness via the Condeco system
• Organise and collect client lunches; provide refreshments to guests and ensure a seamless hospitality experience throughout
• Support the setup and logistics for internal and client meetings and events
• Pre-register all visitors on the Bluepoint system and ensure security and visitor management protocols are followed at all times

• Manage the switchboard, answering and triaging all incoming calls with professionalism and efficiency
• Handle general enquiries and direct calls, emails, and visitors to the correct teams promptly and accurately

• Manage all incoming and outgoing post with a high level of care and attention to detail
• Identify and immediately escalation time-sensitive legal documents — including served legal documents — to the correct team as a matter of urgency
• Book and coordinate couriers; liaise with the post room for distribution

• Support on facilities-related tasks as they arise, using initiative to resolve issues quickly and effectively
• Take overall ownership of the smooth day-to-day running of the office, proactively identifying and resolving issues before they escalation
• Manage weekly office supply ordering, including milk, fruit, biscuits, teas, and other kitchen essentials, ensuring the staff kitchen is always well stocked
• Maintain adequate stationery levels through regular stock takes and timely reordering
• Manage relationships and scheduling with external service providers including cleaners, the plant company, and office equipment suppliers
• Act as a point of contact for facilities and building queries, escalating to the appropriate parties where required
• Restock meeting rooms and the staff kitchen on an ongoing basis

• Lead the office induction for…