Senior Receptionist - Arabic Speaking

We're looking for a polished, personable and highly organised Receptionist to join a prestigious London office within a high net worth individual (HNWI) environment.

This is a varied role that goes beyond traditional reception duties, combining front of house hospitality with office administration, facilities coordination and wider business support. You'll be the first point of contact for visitors, clients and senior stakeholders, so professionalism, discretion and an exceptional standard of service are essential.

Working closely with the Office Manager and wider regional teams, you'll help ensure the office operates seamlessly, creating a welcoming, efficient and well presented environment. This would suit someone who enjoys working in a high-end setting, takes pride in delivering outstanding service and is happy to get involved across all aspects of office operations.

• Welcome visitors and guests, manage incoming calls and coordinate meeting room bookings, ensuring a polished and professional first impression.
• Deliver a high standard of hospitality, providing attentive and discreet service to clients, senior stakeholders and VIP guests.
• Coordinate meeting room preparations, refreshments, internal events, partner visits and roadshows.
• Maintain an immaculate and well-presented reception area in keeping with the premium office environment.

• Manage general administration, including document handling, scanning, filing, mail and courier management.
• Support the Office Manager with day-to-day operations, office supplies, stationery, pantry stock and administrative trackers.
• Assist with onboarding arrangements for new starters, including access cards, seating, onboarding materials and equipment.
• Coordinate basic IT requirements, log support requests and ensure meeting room equipment is operational.

• Liaise with building management and external suppliers regarding maintenance, cleaning, catering and other office requirements.
• Monitor office presentation, cleanliness and hygiene standards, ensuring the environment is consistently maintained to a high standard.
• Track office supplies, expenses and petty cash submissions, following up on outstanding requests as needed.

• Provide flexible support across departments, taking ownership of time-sensitive requests and adapting to changing priorities.
• Maintain staff lists, visitor logs and office records, handling confidential information with discretion.
• Work closely with the Office Manager and regional teams to ensure the smooth running of the office, particularly during busy periods.

• 2-4 years' experience in reception, front of house, hospitality or office administration, ideally within a premium, luxury or professional environment.
• Fluent in English and Arabic, with excellent written and verbal communication skills.
• Experience dealing with high-net-worth individuals, senior stakeholders or high-profile clients would be advantageous.
• Professional, approachable and confident, with a strong understanding of discretion and confidentiality.
• Highly organised, reliable and able to manage competing priorities in a fast-paced environment.
• Proactive and adaptable, with a hands-on approach and a genuine passion for delivering exceptional service.
• Proficient in Microsoft Office and comfortable using digital systems and tools.

You'll understand the importance of anticipating needs, maintaining confidentiality and delivering a seamless, personalised experience. You'll take pride in the finer details, remain calm under pressure and be happy balancing a premium front-of-house experience with the practical administration needed to keep the office running smoothly.