Office​/Brand Manager

OFFICE GURU

The person who makes everything happen.

Rocket Productions | Chelsea, London | Full Time | Term Time Only

£40k - £50K

‘Office Guru

Rocket Productions | London

This is not your standard school administrator role.

At Rocket, we do things with imagination, ambition and personality. Our pre-preps are full of life, and our Office Gurus sit at the heart of them.

You’ll be the welcoming face of your setting, building relationships with families, keeping the operation running smoothly and bringing the Rocket brand to life. From showing a prospective parent around to keeping the finances in order or organising a brilliant event, you’ll take pride in making things happen.

We’re looking for someone brilliant with people, sharp on the details and full of initiative.

• Be a warm, confident first point of contact for families and visitors.
• Manage enquiries, organise tours and guide prospective families through the admissions process.
• Get to know our families, build trust and make every interaction feel personal.
• Speak confidently about Rocket, helping parents understand our approach and what makes us different.
• Keep admissions records accurate and follow up enquiries with care and enthusiasm.

• Manage the day-to-day finances and administration of your setting.
• Coordinate invoices, payments and fee queries, working closely with the finance team.
• Keep records, registration information and documents accurate and up to date.
• Stay on top of deadlines and follow through on outstanding tasks.
• Spot opportunities to simplify processes and make the office run more efficiently.

• Bring the Rocket brand to life, from the first email to the welcome at the door.
• Have an eye for what feels distinctly Rocket, creating thoughtful invitations, communications and event details with personality and flair.
• Keep our tone of voice and visual identity confident, playful and recognisable.
• Contribute fresh ideas that make everyday interactions and special occasions feel memorable.
• Take pride in the details: the words we choose, the images we use and the atmosphere we create.

• Help imagine, organise and deliver the events that bring our community together.
• Get involved in everything from Halloween and Christmas celebrations to parent evenings and creative collaborations.
• Coordinate the practical details, suppliers and communications that make an event come together.
• Bring ideas, energy and a thoughtful finishing touch.

• Keep the day-to-day running of the setting organised and responsive.
• Coordinate diaries, appointments, deliveries, supplies and external contacts.
• Keep the office and welcome area inviting, considered and ready for the day.
• Anticipate what’s needed and take ownership of getting it done.

• Work closely with the Head, helping them stay organised and informed.
• Be a reliable point of contact between families, colleagues and the wider Rocket team.
• Handle sensitive information with discretion and sound judgement.
• Stay calm when plans change and help find practical solutions.

You might currently work front of house at a members’ club or luxury hotel, lead a team for a distinctive brand, or create memorable experiences in hospitality, retail or events. You know how to represent a brand, build relationships and make every detail count.
No education experience is required.

You’ll bring:

• A natural way with people. You’re warm, engaging and confident, and know how to make someone feel welcome.
• A feel for brands. You understand how personality comes through in words, visuals, atmosphere and service.
• Organisation and follow-through. You can juggle competing priorities and keep the details in…