Executive Assistant and Business Manager

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and want to make a difference in people's lives in delivering justice.

If you're interested in developing a career with a real purpose. The Office of the CEO sits at the centre of HMCTS, supporting the CEO and senior leadership to turn priorities into action. It is a dynamic, fast-paced environment, working across the organisation and with senior colleagues across the Ministry of Justice, judiciary and wider government., The Senior Executive Assistant & Business Manager is a critical role within the Office of the CEO and is key to its smooth and efficient running.

You will provide high-quality, efficient and effective executive and business support to two Deputy Directors who are currently working closely with the CEO as HMCTS develops its priorities and ways of working under new leadership. You will also provide wider business management support across the Office of the CEO, including to the Deputy Director in the Office and the wider team.

The role is varied and fast-paced, requiring excellent organisational skills, attention to detail and confident communication. Responsibilities include managing senior diaries and priorities, coordinating recruitment and onboarding, maintaining effective administrative and information-management systems, supporting workforce and financial processes, and keeping business support arrangements running smoothly. You will work closely with senior colleagues across HMCTS, the Ministry of Justice and wider Government, building strong relationships, acting with discretion and agility and contributing to the effective operation of the Office as a whole.

In this role you will Your role as Senior Executive Assistant and Business Manager will encompass several key responsibilities listed below (but not limited to):

• Manage diaries for three Deputy Directors working closely with the CEO, including scheduling meetings, workshops and events, resolving competing demands, anticipating requirements and ensuring effective use of their time.
• Lead and coordinate recruitment activity across the Office of the CEO, working with HR and recruitment colleagues to support campaigns, expressions of interest and appointments.
• Coordinate induction, onboarding and offboarding for staff, ensuring colleagues have the information, equipment, access and support they need.
• Maintain and develop effective administrative, record-keeping and filing systems, including managing the Office's shared digital workspace and implementing improved systems where required.
• Provide business management support across the Office, helping the team operate efficiently and consistently.
• Coordinate workforce information, including vacancies, recruitment activity, team structures and other people-related information.
• Support financial and administrative processes, including procurement, travel booking, expenses and monitoring relevant expenditure where required.
• Review and maintain Office materials, including induction information, shared guidance and other resources, ensuring information remains current and accurate.
• Maintain effective resilience arrangements, including coordinating leave, cover and business continuity across the Office.
• Develop and improve ways of working, identifying opportunities to simplify processes and improve the efficiency of the Office.
• Build and maintain effective relationships with colleagues across HMCTS, the Ministry of Justice and wider Government to resolve issues quickly and get things done effectively.
• Provide ad-hoc and flexible executive and business support to the Deputy Director, wider Office and senior colleagues as required, contributing to the smooth and effective operation of the team.

• Is a highly motivated self-starter with excellent organisational skills and the ability to prioritise effectively in a fast-paced, pressurised environment.
• Has strong written and verbal communication skills and can engage confidently with senior colleagues and stakeholders.
• Is resilient, resourceful and adaptable, with the ability to maintain focus under pressure and deliver high-quality outcomes at pace.
• Can exercise sound judgement, identify…