Medical Secretary General Surgery

A 12-month medical secretary post supporting a consultant and team in General Surgery at Lewisham and Greenwich NHS Trust. The role covers a full secretarial and clerical service, including typing clinical letters, handling calls and enquiries from GPs and patients, organising meetings and managing case notes and investigation reports. It acts as a central point of contact between patients, the consultant and wider Trust, and may involve supervising other clerical staff.

Applicants need AMSPAR or equivalent and RSA 3 typing, with excellent medical terminology knowledge.

• Provide a full secretarial and clerical service to the consultant and their team
• Type clinical and administrative letters and correspondence within strict turnaround times, including sensitive clinical letters from audio or dictation
• Act as first point of contact for GPs, patients and other departments, handling calls courteously and confidentially
• Act as the central point of information and communication for the clinical team
• Prioritise and process incoming correspondence and pass it to the appropriate staff
• Ensure investigation reports reach the medical team and are signed off, and arrange transfer of reports and film to other sites
• Organise meetings and take and distribute minutes
• Manage patient records and case notes, including tracking returns and dispatch to other departments or hospitals
• Maintain filing systems that support the running of the department
• Use IT systems to check patient information and appointments
• Supervise other secretarial and clerical staff on occasion
• Prioritise daily tasks and ongoing workloads and complete them within agreed time frames

• AMSPAR or equivalent
• RSA 3 typing or equivalent

• Previous experience of working in a busy healthcare environment
• Previous secretarial experience

• Excellent word processing skills
• Excellent computer literacy in Word, Excel and Power Point
• Excellent organisational and administration skills
• Good customer care and effective communication skills
• Ability to prioritise a busy workload
• Advanced keyboard skills

• Sound understanding of practical data protection issues
• Excellent knowledge of medical terminology
• Basic knowledge of child and adult protection issues
• Able to work on own initiative and within a team
• Able to work to tight deadlines and within available resources
• Flexible approach to work

• Familiarity with Dscribe
• Previous experience as a Medical Secretary