Reception​/Administrator assistant

Stratford District Children & Family Centre's within Warwickshire are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination;

provision of a range of stay, play and learn opportunities; service, locality and community development.

We are seeking to recruit an enthusiastic Administrator who will support our team at our Children and Family Centres which are witin Stratford upon Avon District. Warwickshire this post is based in our Lighthorne Heath (CV 33 9TW centre, it maybe that at times you will be required to cover across our other two Children and Family Centres: please note these are based in WARWICKSHIRE, this post is for two days a week Thursday and Friday (9-5pm)

Please note this is not Stratford London.

To join the admin team across the Stratford District Group ( WARWICKSHIRE ) of Children and Family Centres in delivering an efficient and effective service. We are looking to appoint an experienced administrator who will be able to hit the ground running.

The administrator is the touchstone of the service and the first point of contact in the Children and Family Centre. You need to be confident with good communication skills. You will be exceptionally organised, ensuring that reporting systems are in place, data is collected and input correctly.

The Children and Family Centre staff team includes a Children's Services Manager, Administrators, Early Years' Practitioners, Volunteer Co-ordinator and our team of volunteers. We work in partnership with a range of other services to support families including but not exclusive to Family Support Workers, Health Visitors, Midwives, Family Information Service, Parenting Project and Speech and Language therapists, who all bringing a rich mix of experience and skills to the work of each centre.

It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:

• Highly proficient in all Microsoft packages

• Being able to confidently input information on a database - training will be provided
• Use of Outlook to diary meetings, room bookings with various partner agencies and schedule tasks, accuracy is essential
• Dealing with information which is highly confidential, knowledge of GDPR
• Helping to maintain mailing lists and databases
• Meeting deadlines
• Confidence in communicating effectively with both internal and external audiences and our local community
• Confidence in handling small amounts of money, using petty cash systems.
• Confident to open and close the premises, this includes as a lone worker
• There are some physical aspects to the role, for example unpacking and storing items delivered, transportation of items across centres

The post we are seeking to fill is for an Administrator working 15 hours per week, over 2 days, on a Thursday and Friday. Start time 9.00 am; finish time 5.00pm. The salary band is £24,651 - £25,401 with candidates starting at the bottom of the scale (FTE for 36.25 hours per week), the pro rata equivalent for 15 hours per week is £10,200.

If you have any questions about the role please contact:
Nichola Gillmore  (Tuesday . Wednesday and Thursday) or nicho

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