Personal Assistant

We are seeking a detail-oriented, innovative, and confident Personal Assistant to partner with our leadership team. This highly visible, collaborative and pivotal role acts as a gatekeeper and extension of our leadership team, ensuring the success of a well-run, efficient organization. As the central point of contact, you will partner closely with other administrative assistants, team members and the Chief of Staff team.

The ability to adapt to changing priorities, take on new and unfamiliar tasks, and work collaboratively with others is critical to the role. The ideal candidate will exercise sound judgement, maintain strong attention to detail, and act with a proactive mindset, while bringing the highest level of integrity, trust, and confidentiality to the role to reinforce Capital One's corporate culture of excellence.

• Strategic Calendar Management:
  Proactively manage complex, global executive calendars across multiple time zones, prioritizing scheduling requests and adjusting to frequent last-minute changes with ease.
• Travel & Expense Coordination:
  Handle complex domestic and international travel arrangements and create timely expense reports using Capital One systems.
• Meeting & Event Planning:
  Arrange and reserve conference rooms, catering, audio/video, and other essential services for team events, all-hands meetings, and stakeholder forums.
• Drive key team planning for activities and events.
• Communication & Ambassadorship:
  Serve as a central point of contact, circulating information, and acting as a team ambassador to foster strong relationships.
• Partner with the Communications team to assist with planning for internal and external speaking engagements.
• Team Administration:
  Manage and own team distribution lists, organizational charts, shared calendars and support onboarding of new team members.
• General Office Support:
  Supporting the office manager as needed with managing desk allocation, mail distribution, printing, and ad-adhoc projects.

Extensive experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.

Experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and Google Workspace (G‑Suite).

Experience utilizing AI tools such as Gemini, CoPilot, or Claude.

Proficiency in video conferencing technology (Zoom, Teams, etc.).

Exceptional written and verbal communications, organizational, and time management skills.

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Together, we are on a quest to change banking for good.

This is a permanent position based in our Hammersmith, London office. We embrace a hybrid approach to work. You'll spend two days a week in the office.

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive…