Senior National Account Manager

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email Uni

Part of the Universal Music Group, Bravado lives at the crossroads of music and fashion. We understand the power of smart merchandising, and we know how to create products that spark organic, emotional connections between fans and artists. Our world class capabilities have made us the leading provider of consumer, lifestyle and brand management services around the world. With teams in 40 countries, we create a tailored approach for every project;

from creating new spaces in the market to bringing an artist’s creative vision to life. Bravado is about building brands and legacies that live on, beyond the music.

The Senior National Account Manager is at the forefront of where music meets fashion. Representing many of the world’s biggest acts, assisting in developing bands into brands and placing their merchandise with some of the world’s biggest and best retailers. This individual is responsible for leading and strategizing key UK high street retail accounts and tasked with delivering budgeted revenue.

• Agreeing delivery timescales with customers.
• Managing forecasts with partners.
• Managing partners making sure P+L targets are met, and accounts developed.
• Managing the process of orders internally.
• Overseeing production to ensure delivery of all orders to customer requests.

• Forecasting for internal departments and teams.
• Delivering budgeted monthly sales numbers, across revenue and margin targets.
• Updating weekly and monthly sales reports.
• Tracking all account balances, aligned with pre-determined credit limits.

• Working with the UK Sales and Licensing Director to ensure that the annual budget for each account is delivered, with specific plans to drive significant incremental growth.
• Development of retail strategy along with UK Sales and Licensing Director. Take direct ownership in implementing the strategy into the marketplace.
• Build, drive and communicate Key Account House Plans for key Retail partners.
• Building and managing relationships with buyers. Think of our retail customers as in partnership with Bravado.
• Regular meetings with buyers to present new artists/ranges/style guides.
• Developing relationships with customer marketing contacts to deliver and execute campaigns to maximise sales and drive sell‑thru at retail.
• Regular meetings with Supply Chain team to keep updated on approvals and product development.
• Work with UK and US based Brand Management teams to keep informed of all artists activity and knowledge of key dates.
• Feedback any garment/visual changes to product development team.
• Liaising and negotiating with suppliers, approvals, supply chain, finance, retailer and all other parties involved to ensure product is developed, approved and delivered within deadlines.
• Working with internal UMG departments to develop marketing plans for retail projects.
• Managing workload, training and day‑to‑day management of the sales and marketing coordinator.
• Coac…