Strategy & Transformation Associate

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

We are seeking a proactive and organised Strategy and Transformation Associate to join our Strategy and Transformation team, operating within the Office of the CEO s full-time role (4 days a week in our new Blackfriars office) offers a unique opportunity to support strategic initiatives that drive Teya’s mission to empower small and growing businesses across Europe. Reporting to the Strategy and Transformation Principal, you will work closely with an 8-person Office of the CEO team in a dynamic and entrepreneurial environment, collaborating with internal stakeholders across functions to deliver impactful results.

This role is ideal for an enthusiastic individual with a passion for fintech and small businesses, eager to contribute to Teya’s growth through research, meeting coordination, and data-driven analysis. You’ll play a key role in shaping strategic outcomes, with exposure to senior leadership and opportunities for mentorship and future cross-functional placements.

• Conduct market analysis, competitor benchmarking, market intelligence, fintech trend research, and customer insights to inform strategic decision-making.

• Produce clear, concise reports and presentations to communicate findings to internal stakeholders.

• Support the annual planning cycle and perform ad-hoc research for high-priority projects.

• Manage meeting logistics, including scheduling across time zones, preparing agendas, taking minutes, and tracking action items.

• Ensure effective communication and follow-up to keep strategic initiatives on track.

• Build and maintain Excel models for forecasting, scenario analysis, and performance tracking to support strategic planning.

• Assist with data visualisation for presentations, leveraging tools like PowerPoint and, where applicable, Power
  
  BI.

• Provide analytical and administrative support for key transformation initiatives.

• Handle ad-hoc tasks and coordinate with internal teams to track and meet project deadlines.

• Work closely with the broader Strategy team and other functions (e.g., Product, Operations, Credit, Finance, Legal, People) on cross-functional projects and deliverables.

• Act as a proactive point of contact for internal stakeholders, managing requests with professionalism and attention to detail.

• 1–3 years of professional experience post-university (any degree discipline), preferably with prior experience in consulting (MBB), banking, fintech, or other financial services start-ups or scale-up companies.

• Strong organisational skills, with the ability to multitask, prioritise, and meet tight deadlines in a fast-paced environment.

• Excellent verbal and written communication skills, with a keen eye for detail and the ability to produce clear, accurate reports.

• Proficiency in Microsoft Excel (e.g., forecasting, scenario analysis, pivot tables) and Microsoft Word; familiarity with SQL and Power
  
  BI (or other data visualisation tools) is a plus.

• Enthusiasm…