Business Director; Brand & Advertising
Listed on 2026-02-17
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Business
Client Relationship Manager, Business Management -
Management
Client Relationship Manager, Business Management
Location: City Of London
Overview
Boldspace is seeking a Business Director to lead our brand building client team and business development function in a hybrid role.
At Boldspace, we are a brand value agency focused on fostering meaningful connections between brands and their audiences. Through branding, communications, and analytics, we help clients grow their reputation and worth in competitive markets. Our approach combines technology and creative strategy, empowering over 50 clients to achieve exceptional results.
THE ROLE
The Business Director will play a crucial hybrid role in leading client services for our key brand and advertising accounts, as well as new business operations.
Requirements
- You ll lead the Client Services team to grow and lead key accounts across brand and advertising accounts
- You will use your client & account leadership experience to foster strong relationships and coordinate world class projects
- As the Brand building new business lead, you ll be responsible for nurturing and pitch coordination to help us win new clients
- You ll be responsible for shaping the new business strategy to develop a robust new business pipeline
- Working with Hubspot CRM, you ll relish tracking leads to sales across target prospects, working with our in-house marketing manager
- At times, you will lead the agency s new business pitch process (with pitch teams) to secure new clients.
- Comfortable managing global CMO and C-suite relationships
- Be well versed in the agency s positioning, services and case studies to match both client and agency business objectives
Key Experience
- A minimum of 8 years of experience in a senior client management role, preferably within an agency setting
- Proven experience of shaping and leading business development
- Proven track record of managing large-scale projects and driving growth within client accounts
- Exceptional leadership and people management skills, with the ability to inspire and motivate teams
- Strong understanding of branding, advertising, and communications strategies
- Excellent communication and interpersonal skills, capable of building long-lasting client relationships
- Strategic thinker with the ability to analyse market trends and identify growth opportunities
- Ability to navigate complex client environments and display a proactive approach to problem-solving
Key Skills
- Proven experience leading client relationships and leading projects / campaigns
- Understanding of long-term new business strategy and planning, set up of new business pipeline - Identifying new revenue streams.
- Lead generation (Sales/Linked In)
- Face-to-face sales - networking
- RFI and proposal writing, tender responses
- Development of trade body and intermediary relationships
- Database management (Hubspot)
Benefits
- Pensions: a 5% employer contribution
- Private Healthcare:
Vitality - Holiday: unlimited holiday (including all UK public holidays) - we trust our staff to take the time they need and still excel in their jobs - and days off for birthdays and moving house are guaranteed!
- Flexible working: complete choice over where you work each day
- Regular salary reviews: in line with a salary framework, to ensure equal pay for equal work and that we recognise and reward when your responsibilities increase
- Socials: team socials regularly, chosen by the team
- Team retreats: time to get to know each other away from the office
- Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance
- Supporting good causes: we contribute some of our out performance to charitable causes which the team help choose
- Wellness: time within working hours every week for those that want or need it
- Monthly benefits budget: £50 per month, every month, to spend on whatever you want
A CARBON NEUTRAL BUSINESS
Boldspace measures its performance on profit, people and planet combined. From day one, we offset your carbon footprint entirely. The cost of this is covered 100% by the company.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Advertising
Industries
- IT Services and IT Consulting
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