Commercial Director - SMB

Join to apply for the Commercial Director - Pay SMB role at The Access Group

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You.

- is central to our success and how we give our customers the freedom to do more of what's important to them.

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

The role of Commercial Director Payroll SMB is a senior strategic leadership role responsible for driving the commercial success and market expansion of Access’s payroll solutions within the Small and Medium Business segment. This position combines strategic vision, commercial expertise, and cross‑functional leadership to accelerate growth whilst navigating the complex landscape of traditional payroll bureaus, direct SaaS customers and managed service providers.

• Driving market research across accountancy/bureau and direct SAAS markets & developing business cases for agentic pay system implementation and legacy system migration
• Manage P&L responsibilities and budgeting for SMB Pay function

• Align OKRs & optimize migration metrics driving adoption
• Manage complexity of serving accountancy bureaus vs direct end vs Managed service users
• Execute GTM plans and drive sales through internal and cross‑selling
• Maximize speed to value and retention across customer segments
• Manage dual‑market complexity (accountancy / bureau, direct SaaS & MS)
• Drive customer feedback loops to inform product roadmap & drive innovation
• Track, monitor and analyse differing metrics & patterns across market segments
• Utilise and prioritise data
• Lead cross‑functional teams & have the ability to influence and align to stakeholder requirements
• Drive accountability through metrics and clear objectives

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, even if your past experience doesn't align perfectly and you're not ticking every single box, you might just be the perfect fit for us. We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Not Applicable

Full‑time

Accounting/Auditing and Manufacturing

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