Senior Community Manager

Job Description

Join a company building a direct, transparent energy market. The platform enables businesses to contract for renewable power without the need for wholesale intermediaries, delivering auditable pricing, stronger generator economics, and long-term cost control. Backed by leading European VCs with ~$100m funding, it's time to go to the next level.

Role

Own and scale a high-trust broker ecosystem that drives acquisition, referrals, and retention. This is a commercial, systems-building role: turning relationships into measurable pipeline, advocacy, and market proof. You’ll define the model, run the programmes, and embed the data.

What You’ll Do

• Set the broker community strategy and tiered engagement model
• Build a repeatable advocacy engine (testimonials, referrals, case studies)
• Run high-value partner forums and recognition programmes
• Translate partner insight into structured commercial proof
• Implement CRM-based engagement scoring and attribution
• Track community-influenced pipeline and health metrics
• Create scalable playbooks, workflows, and lifecycle moments

What Success Looks Like

• Community is a predictable source of revenue influence
• Visible engagement and sentiment trends across the business
• Consistent flow of case-study-ready proof
• Stronger partner retention and referral rates

Profile

• Experience building revenue-impacting partner or customer ecosystems
• Strategic thinker who executes with operational precision
• Commercially minded; comfortable with data and CRM workflows
• Effective cross-functionally in high-growth environments

Plus: partner-led growth, marketplaces, energy, or advocacy programmes.