Senior Sales Operations Analyst

The Senior Sales Operations Analyst, Commissions ensures sales commission plans are delivered accurately, fairly, and on time. This role turns sales strategy into clear, reliable commission outcomes by combining strong analytics, well-governed processes, and effective collaboration. The work supports confidence in performance measurement and rewards across Sales, Finance, and Payroll teams.

• Manage the end-to-end execution of sales commission plans, ensuring accuracy, consistency, and alignment with approved designs.
• Own commission data integrity, from plan documentation and system setup through monthly calculations, reporting, and audits.
• Define and deliver clear reporting and insights that help leaders understand performance trends, key metrics, and forecast accuracy.
• Partner with Sales and Finance to support quota setting, budget vs. actual analysis, and continuous improvement of incentive programs.
• Maintain clear governance for commission plans, including documentation standards, approvals, and controlled change management.
• Ensure commissions are calculated, reviewed, and communicated accurately and on schedule to meet payroll deadlines.
• Investigate and resolve commission questions by clearly explaining calculations and plan rules.
• Work with Finance, Legal, HR, Sales Operations, and Sales leadership to maintain compliant commission policies.
• Support audits and regular data reviews to reduce risk and improve process reliability over time.

• Relevant experience in sales commissions, sales operations, finance, analytics, or a related field (experience matters more than formal education).
• Experience working with commission plans in a recurring-revenue or SaaS-style business environment.
• Strong analytical skills, with the ability to explain complex data in a clear and practical way.
• Confidence working with senior stakeholders and cross-functional partners in a matrixed or global environment.
• Ability to manage multiple priorities, work independently, and collaborate effectively as part of a team.
• Solid spreadsheet skills (e.g., "Excel") and comfort working with large datasets.
• Clear written and verbal communication skills, including creating concise presentations or summaries.
• Knowledge of commission governance, controls, and compliance principles is helpful, but not required.

At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world. We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation and the best people, to maximise the value we deliver to customers to solve some of the world's most important problems.

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work