Talent Development & Learning Associate Consultant - Pharmaceuticals

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

The Talent & Learning Expertise Center is a global team of professionals with deep expertise in talent, learning and organizational development. We support our Life Sciences clients in the identification, management, development and nurturing of their talent, ensuring organizations thrive in a demanding, fast‑changing workplace.

We are seeking a dynamic and proactive individual to join our team as an Associate Consultant. This role offers the opportunity to work closely with major pharmaceutical clients, project teams and internal stakeholders to deliver tailored Talent and Learning (T&L) solutions. The ideal candidate will possess client facing people and project leadership skills, excellent problem‑solving abilities and the capacity for developing keen business insights within the Life Sciences sector.

• Assess Client Needs: Lead thorough assessments to identify and scope client requirements in the T&L domain, noting challenges and objectives.
• Communicate with Clients: Ensure clear and timely client communications, either directly or through junior team members, throughout the project lifecycle.
• Liaise with ZS Client Teams: Establish connections with ZS client teams to leverage internal resources, expertise, and best practices that enhance project outcomes.
• Develop Custom T&L Offerings for Clients: Interpret insights from client interactions to develop customized T&L solutions that meet specific business requirements.
• Manage Projects: Take a lead role in project execution, including planning, monitoring progress, and mitigating risks to ensure timely and successful delivery.
• Develop Others: Delegate tasks and monitor the work of others to deliver client and internal projects.
• Develop T&L Digital Assets: Assist in the design and development of digital assets, including reviewing quality of databases, tools, and platforms related to T&L solutions.
• Assist in Business Development Efforts: Prepare proposal materials for client presentations to support the growth of the T&L portfolio.
• Create High‑Quality Materials: Develop sophisticated presentations, comprehensive reports, and other high‑impact client deliverables that effectively communicate strategic insights, actionable recommendations, and compelling value propositions.
• Support Innovation Initiatives: Maintain a keen awareness of industry trends, emerging technologies, and best practices to provide strategic insights and ideas that foster continuous innovation and organizational improvement.

• Advanced degree (MSc) in Business Administration, Human Resources, Organizational Psychology, Instructional Design, or a related field
• 5+ years of relevant post‑collegiate client facing job experience in consulting or project management within organisational design
• Strong analytical skills with the ability to translate data into actionable insights
• Excellent interpersonal skills and the ability to build relationships with clients and stakeholders
• Ability to delegate and monitor the work of others
• Proven track record of managing multiple projects simultaneously and delivering results within scope, schedule, and budget constraints
• Creative and conceptual thinking skills
• Proficiency in Microsoft Office Suite and project management tools
• Self‑motivated with a proactive approach to…