Business Development Manager

Business Development Manager

Closing date: 13 July 2026.

The Hospital of St John & St Elizabeth (HJE) is one of London's leading independent hospitals, located in St John's Wood, minutes from Central London on the Jubilee line. Uniquely, all of our profits fund St John's Hospice, our on‑site end‑of‑life charity, meaning the work you do here has a direct impact beyond commercial results.

We are looking for an experienced Business Development Manager to join our commercial team, reporting to the Head of Patient Services. This is a senior, relationship‑focused role for someone who thrives on driving consultant engagement, building referral networks, and delivering measurable revenue growth in a complex private healthcare environment.

• Act as the principal liaison for the consultant body at HJE, responsible for growing and retaining referrals across all service lines, targeting and recruiting new consultants, and shifting activity from competitor sites.
• Manage two Business Development Officers, providing direction and oversight to ensure consistent and effective delivery across the team.
• Analyse market and utilisation data to identify relationship priorities, prepare monthly reports on new business opportunities and pipeline progress, and work closely with the Head of Patient Services, Commercial Director, and Head of Marketing to shape the hospital's overall consultant engagement strategy.
• Own issue resolution between consultants and hospital leadership, operating with a clear follow‑up protocol and a strong sense of urgency.
• Facilitate consultant specialty group meetings, drive cross‑specialty referral opportunities, and maintain detailed, accurate records via our CRM system.

• Substantial experience working in an independent or private hospital setting, with at least five years in a business development, sales, or consultant liaison capacity at senior level.
• Results‑driven with a demonstrable track record against growth targets, and comfortable working with utilisation data, market demographics, and consultant referral patterns to inform priorities.
• Educated to diploma level or above in marketing or management, though candidates with equivalent industry experience are strongly encouraged to apply.
• Familiarity with CRM systems and a structured approach to market intelligence and pipeline management.
• Outstanding interpersonal skills, sound personal judgement, and the resilience to operate effectively in a fast‑paced, consultant‑facing environment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Hospital of St John & St Elizabeth