Conferencing and Programming Planner; Admin &Operations

Conferencing and Programming Planner (Admin & Operations)

Location:

Fulham Pier, Stevenage Road, Fulham, SW6 6HH

Salary: £30,870 - £32,000 + Bonus; 40 Hours/5 Days;
Over 7

Job Introduction

We are looking for a Conferencing and Programming Planner to join our team at Fulham Pier, Craven Cottage. In this role, you will support the planning, coordination, and delivery of conferencing and event programming, ensuring a high-quality experience for our clients and guests. This is a varied position combining administrative responsibilities with operational event delivery, where you will play a key part in ensuring events run smoothly from initial planning through to execution.

• Coordinate and maintain event schedules and conferencing programmes.
• Support the planning and delivery of event timelines and programming calendars.
• Liaise with clients, internal teams, and stakeholders to confirm event requirements.
• Prepare and distribute event documentation, run sheets, and briefings.
• Manage bookings and maintain accurate records within event systems.
• Provide on‑site operational support, including event setup and coordination.
• Support ticket scanning and registration processes where required.
• Act as a point of contact during events for clients, delegates, and attendees.
• Monitor event delivery and resolve issues to ensure a seamless experience.
• Contribute to continuous improvement of event processes and customer experience.

• Experience in an events, conferencing, hospitality, or administrative environment.
• Experience managing multiple priorities and deadlines.
• Experience working with clients or stakeholders.
• Familiarity with booking, scheduling, or ticketing systems.

• Strong organisational and planning skills.
• Excellent communication skills, both written and verbal.
• High level of attention to detail and accuracy.
• Good IT skills, including Microsoft Office.
• Ability to problem‑solve and respond quickly in a fast‑paced environment.

• Experience supporting live events, conferences, or exhibitions.
• Experience with event programming or speaker coordination.
• Experience in a customer‑facing operational role.

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems, including legal and financial advice, support with work‑related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• Death‑in‑Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.