Global Accounts Officer Cross‑Border

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions:
Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our team!

Act as the key point of contact for global clients, providing commercial services on a daily basis. This includes:

• Supporting Account Managers on global programs to deliver a high-quality service.
• Assist in proactive portfolio monitoring, reporting and support for Account Management team.
• Utilising internal systems, carrying out calls and supplying monthly reports as and when required both internally and externally.
• Managing a small portfolio of clients independently, supporting them in the daily management of their contracts and any support they require.
• Assisting the sales team with new business opportunities including attending client meetings.
• Providing training for clients and brokers on Coface platforms
  
  Maintain efficient. processing of calls and email enquiries, measured by response time and time to resolution conclusion.
• Coordinate tasks such as policy issuance, with other CGS teams across the world.

Adhere to UK and Ireland compliance legislation and Group compliance rules.

• Degree educated in Finance, Business Administration, Economics or equivalent – preferred
• At least 2/3 years of previous experience in a similar role
• Excellent interpersonal skills
• Ability to work effectively within a team and independently
• Strong organisational skills and the ability to plan effectively
• High level of attention to detail
• Knowledge of the current economic climate
• Proficient with Microsoft Office, Powerpoint and Office applications

Why Join Coface?

At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.

If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply.

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