Global Client Strategy & Oversight

Overview

Job Title:

Global Client Strategy & Oversight

Location:

London

Corporate

Title:

AVP. The CB & IB Operations and Controls group is a global organisation with four main divisions, supporting the CB (Corporate Bank) and IB (Investment Banking) businesses. Our team consists of nearly 10,000 experts who are dedicated to ensuring safe, efficient, and compliant business operations throughout the various stages of trade and client lifecycle, as well as working on strategic initiatives for the group.

You will work in the Growth Catalyst Office to support CB/IB with their client centricity development across different streams.

• Hybrid Working model that allows eligible employees to work remotely for part of their time and reach a working pattern that works for them.
• Competitive salary and non-contributory pension.
• 30 days’ holiday plus bank holidays, with the option to purchase additional days.
• Life Assurance and Private Healthcare for you and your family.
• A range of flexible benefits including Retail Discounts, a Bike4
  
  Work scheme and Gym benefits.
• The opportunity to support a wide-ranging CSR programme + 2 days volunteering leave per year.

• Senior Business Heads and Management Board engagement:
  Working with coverage bankers to present the plans and objectives on covering the firm’s top 50 clients to the Management Board, propose senior client engagement with these clients, ensuring briefings are well prepared and followed up on.
• Initiatives:
  The team is responsible for delivering high‑profile initiatives, such as increasing revenues and client engagement via cross‑collaboration and optimised focus between divisions.
• Identify efficiencies in our processes, e.g. leveraging technology and implementing solutions across the firm.

• Excellent written English skills, for amending and clarifying briefing material with attention to detail.
• Experience with in a financial services environment.
• Good knowledge and understanding of an investment bank, its divisions and their activities and product suites.
• Good quantitative skills to identify conclusions from large data sets.
• Strong organisational skills to coordinate large client events.
• Ability to communicate effectively, both written and verbally, across multiple teams and functions.
• Collaborative team player with good interpersonal skills, ability to multi‑task different projects and prioritise against tight deadlines.

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

We value diversity and, as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards). We welcome applications from all people and promote a positive, fair and inclusive work environment.