Senior Transport Officer

Senior Transport Officer

An exciting opportunity has arisen for a Senior Transport Officer to lead the mobilisation and ongoing management of a new e‑bike concession contract for a Council in South London. This high‑profile role will see you acting as the council's lead client representative, overseeing operator performance, contract compliance and the successful delivery of a shared micromobility network. Working across a complex stakeholder environment, you will play a key role in ensuring the scheme delivers safe, accessible and sustainable transport outcomes for residents.

• Lead the mobilisation of a new cross-borough e‑bike concession contract ahead of launch.
• Manage concession operators, ensuring compliance with contractual obligations, service level agreements and performance standards.
• Monitor operational performance using live data platforms, dashboards and fleet management systems.
• Oversee contract governance, commercial performance and financial management of the concession framework.
• Coordinate the delivery and optimisation of e‑bike parking infrastructure across both boroughs.
• Manage stakeholder relationships with elected members, internal teams, operators and community groups.
• Support accessibility, equalities and social value commitments, ensuring operators meet contractual requirements.
• Provide strategic advice on micromobility integration and future network development.

• Proven experience within micromobility, shared mobility, e‑bike operations or sustainable transport.
• Strong background in contract management, concession management or client‑side service delivery.
• Experience managing suppliers and holding operators accountable against KPIs and service standards.
• Strong commercial awareness and financial management experience.
• Ability to interpret operational data and translate insights into service improvements.
• Excellent stakeholder management, negotiation and communication skills.
• Experience working within local government, transport or regulated service environments would be highly desirable.

This is an excellent opportunity to lead one of London's emerging micromobility programmes and play a key role in shaping the future of sustainable transport across two boroughs.