Credit Controller Apprentice

Introduction

Are you looking to start your career in finance and build commercial skills from day one? We're looking for a motivated and enthusiastic individual to join our Credit Control Team. The opportunity is ideal for someone at the beginning of their career who wants to develop practical experience while working towards a recognised qualification.

Shorterm Group are one of the largest and fastest growing specialist technical engineering recruiters in the UK, supporting employers with expert help and assistance, ensuring they can fill skills shortages with the right people for future success.

As a Credit Control Apprentice, you’ll support the team in managing customer accounts and maintaining strong client relationships. You’ll develop key skills in communication, problem‑solving and financial processes. Your responsibilities will include:

• Allocating incoming payments accurately and efficiently
• Resolving customer queries and invoice disputes
• Communicating with customers via phone and email to support timely payments
• Contributing to monthly collection targets and team performance

During your apprenticeship, you’ll gain valuable hands‑on experience while working to achieve a Level 2 CICM Diploma in Credit and Collections. We hope to offer a full‑time position post qualification and provide ongoing support to develop your career.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Keen to learn

Essential

• GCSE English – Minimum Grade C or 4
• GCSE Maths – Minimum Grade C or 4

Desired

• A Level – Any – A to D pass

Course:
Credit controller and collector (level
2)
Level: 2
Route:
Legal, finance and accounting
Apprenticeship Level: Intermediate

• Working Week:
  Monday to Thursday, 8.30am to 5.30pm (1 hour lunch). Friday, 8.30am to 3.00pm (1 hour lunch).
• Expected Duration: 1 Year 6 Months
• Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED