Strategy and Ops Consultant Commercial Life Science

Infosys Consulting is looking for talented consultants to join our Life Sciences consulting practice specializing in Commercial Transformation Solutions.

• Opportunity Identification & Prioritization – Identify emerging commercial challenges across omnichannel engagement, market access complexity, and value‑based care. Uncover high‑impact opportunities where AI, analytics, and digital solutions can enhance HCP engagement, field effectiveness, pricing/access strategy, medical advice, and patient services, prioritizing based on measurable commercial value.
• Solution Design & Business Case Development – Translate opportunities into scalable, tech‑enabled commercial solutions, define a clear value proposition to cross‑functional stakeholders and build robust business cases tied to KPIs such as revenue growth, adherence, access, and operational efficiency.
• Expansion of Capabilities – Identify and evaluate current and innovative commercial tools and platforms to identify under‑utilized assets, and drive adoption and scale across clients in sales, marketing, market access, medical affairs and patient support.
• Solution Packaging and Integration – Develop solutions to fit seamlessly within commercial workflows, considering interoperability with existing systems while balancing standardization and customization targets.
• Client Engagement and Commercialization – Drive go‑to‑market efforts, develop content and messaging, create digital presence and contact prospective clients, and establish relations. Engage senior stakeholders and lead pilot engagements to demonstrate value and drive enterprise‑scale adoption.
• Thought Leadership and Enablement – Identify trends and develop forward‑looking perspectives on commercial innovation in life sciences. Create reusable frameworks and equip internal teams with case studies and messaging to scale impact.

• Strong understanding of pharmaceutical commercial business processes.
• Expertise in one or more commercial domains: sales/field force operations, omnichannel marketing, market access/pricing, medical affairs, and patient services.
• Solid familiarity with sales and marketing systems – CRM, CMS, marketing automation systems, marketing analytics, and/or social listening platforms.
• Familiarity with commercial analytics tools and CRM platforms (e.g., Veeva, IQVIA, Salesforce).
• Experience translating business objectives to system requirements.
• Experience developing new digital/AI‑driven solutions and scaling existing solutions across enterprise clients.
• 7+ years of relevant professional experience in the Life Sciences industry.
• Minimum of 5 years working for a consulting services organization across the full project lifecycle.
• Bachelor’s degree in a Life‑Science related field.
• Ability to travel up to 4 days a week to multiple client locations.
• Industry experience at pharmaceutical, medical devices, or pharmaceutical distributor organizations is a plus.
• Experience with Veeva or Salesforce commercial platforms is a plus.
• Familiarity with health‑care data stack (claims, EMR, prescription data, specialty data, hub data, marketing, first‑ and third‑party data) is a plus.
• Master’s degree or MBA is preferred.
• Experience working with large offshore delivery organizations.
• Track record in driving commercial transformation.
• Demonstrated thought leadership and critical problem‑solving skills.
• Experience leading strategic and tactical discussions with senior stakeholders.

Industry‑leading compensation and benefits, along with top training and development opportunities to grow your career and achieve personal goals.

Infosys is an equal‑opportunity employer.