Platform Business Management Lead Analyst

Overview

The Platform Business Management team plays a pivotal role in the smooth operation of the Global Operating Platform while simultaneously challenging the function to ensure operational excellence. This role, based at 1 London Wall, London and part of a global team, integrates strategy execution, risk management, stakeholder reporting, supplier governance and financial and headcount analysis. You will also support the business in implementing robust policies and practices, ensuring stringent governance, and enabling teams to operate effectively.

Additionally, you will help ensure global consistency across Platform and Group-wide processes. Acting as the central point for all people‑related matters at Schroders Campus, you will drive cultural development within the Global Operating Platform and advance our Inclusion & Diversity aspirations.

We are a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people across six continents and have been around for over 200 years, continually adapting to society and technological change while staying committed to helping our clients and society prosper.

We moved into our new HQ in the City of London in 2018. We are close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.

• Support the wider Global Operating Platform with the aim of centralising administrative governance processes, co‑ordinating other operational functions which retain ownership of their data and processes.
• Interact with various departments across Schroders, building key connections with People & Culture, Audit, Compliance, Finance, Operational Risk, and other Platform colleagues.
• Serve as the primary point of contact between the hub and London and Singapore teams, ensuring effective communication and collaboration to facilitate seamless operations and enhance teamwork.
• Work with key stakeholders in the hub to build strong relationships, address concerns, and ensure alignment with project goals and organisational objectives.
• Support the Operational Risk and Control process, including the ongoing maintenance of the Risk and Controls Framework. This involves coordinating risk assessment completion and monitoring risk events and issues.
• Help monitor Business Process Standards across the Global Operating Platform, ensuring Operating Model Principles and standards are being adhered to within the Operational hub.
• Support the Operational hub in monitoring budgets, preparing financial forecasts, and managing the purchase order process, including monitoring pipeline reports and investigating costs.
• Support the Academy programme by engaging in activities such as facilitating training sessions, offering mentorship to participants, and contributing to curriculum development to enhance the learning experience.
• Handle complex issues through to completion, working closely with stakeholders across the business as necessary.
• Support the Supplier Governance process by working closely with Procurement and Supplier and Service owners to ensure adherence to Procurement policy.
• Create and maintain a globally consistent inventory of controls and procedures to ensure clarity and compliance across the organisation.
• Capably execute processes independently, with accountability for specific outcomes while continuously evaluating and enhancing current practices.
• Demonstrate sound judgment in the assessment and management of risks, develop and support preventive measures to enhance the control framework, and effectively manage time, prioritise tasks and delegate responsibilities as needed.
• Be receptive to feedback and change, actively challenge the status‑quo and seek opportunities for personal and team improvement.
• Communicate excellently, with solid interpersonal skills, and cultivate and maintain productive relationships with global internal departments and external partners.
• Provide guidance and support to junior staff members.

• Previous experience in business management…