Business Analyst

Business Analyst

Cloud Migration & Responsive Maintenance
Full-time Permanent
Finsbury Park

Business Analyst job in Finsbury Park supporting the delivery of business-critical cloud migration, digital transformation, and operational improvement projects within a responsive maintenance environment, offering the opportunity to join a leading national contractor delivering technology solutions that enhance service delivery across property maintenance operations.

This is an excellent opportunity for an experienced Business Analyst to join a market-leading contractor delivering digital transformation initiatives within a responsive maintenance environment.

Reporting into senior leadership, the successful candidate will play a key role in cloud migration programmes, operational scheduling improvements, and wider business transformation projects. Working closely with business and technical stakeholders, you'll analyse existing processes, define future-state requirements, support application discovery, and help deliver innovative technology solutions that improve operational performance and customer service.

This is a permanent position based in Finsbury Park with occasional travel, offering the opportunity to work on high-profile transformation programmes with excellent long-term career progression.

• Lead business analysis activities across cloud migration and digital transformation projects
• Engage with operational and technical stakeholders to capture business requirements and identify improvement opportunities
• Document current-state processes, systems, applications, integrations, and business workflows
• Define future-state processes, functional requirements, and non-functional requirements
• Conduct application discovery, impact assessments, and migration readiness activities
• Support cloud migration planning by identifying business objectives, risks, constraints, and success criteria
• Work closely with infrastructure, architecture, security, networking, and operational teams to deliver effective technology solutions
• Facilitate stakeholder workshops and ensure clear communication throughout project delivery
• Produce business cases, process maps, user stories, functional specifications, and requirements documentation
• Support testing, user acceptance testing (UAT), cutover planning, and business readiness activities
• Monitor project risks, issues, dependencies, and change requests throughout the project lifecycle
• Contribute to continuous improvement of business analysis standards, governance, and best practice

• Previous experience working as a Business Analyst within technology, digital transformation, or operational change projects
• Experience supporting cloud migration, application migration, or business transformation programmes
• Strong understanding of business analysis methodologies and the full project lifecycle
• Experience gathering, documenting, and validating functional and non-functional requirements
• Knowledge of application discovery, systems integration, infrastructure, networking, and IT environments
• Excellent stakeholder management, workshop facilitation, and communication skills
• Strong analytical, problem-solving, and process improvement abilities
• Experience producing process maps, business cases, user stories, and requirements documentation
• Business Analysis qualification or equivalent practical experience
• Full UK driving licence and willingness to travel occasionally

• Experience with in property services, social housing, facilities management, or construction
• Exposure to Microsoft Azure, AWS, or other cloud platforms
• Experience supporting operational scheduling, field service management, or responsive maintenance systems
• Knowledge of cloud migration approaches including Rehost, Replatform, Refactor, and Retire

• Up to £61,000 per annum + comprehensive benefits package
• Permanent position
• Based in Finsbury Park with occasional travel
• Opportunity to work on business-critical cloud migration and digital transformation programmes
• Long-term career progression with a leading national contractor
• Collaborative, supportive environment with ongoing professional development

This Business Analyst role in Finsbury Park offers the opportunity to join one of the UK's leading property services contractors, playing a key role in delivering cloud migration, operational improvement, and digital transformation projects that will shape the future of responsive maintenance services.