Global Revenue & Billing Transformation Lead

Salary: Highly Competitive + Excellent Benefits

A leading international law firm is seeking a Global Revenue & Billing Transformation Lead to drive the standardisation, governance and continuous improvement of critical billing and master data processes across a complex global environment.

This is a high-profile transformation role reporting into senior leadership, with responsibility for defining and embedding global billing standards, improving process efficiency, enhancing working capital performance and ensuring operational excellence across multiple regions.

The successful candidate will act as the guardian and champion of billing processes globally, working closely with finance, technology, commercial and operational stakeholders to deliver meaningful change, stronger governance and improved business outcomes.

This role has been created at a pivotal time within the organisation's transformation journey. With a strong focus on global process harmonisation, billing optimisation and systems enhancement, you will take ownership of designing and embedding best-practice processes that can be consistently adopted across all international locations.

You will lead a small team of process and systems specialists while partnering with senior stakeholders across finance, operations and technology functions. The position offers a rare opportunity to shape global standards and influence strategic decision-making within a large and highly regarded international business.

• Act as the global owner, guardian and champion for billing and master data management processes.
• Develop, document and maintain global process standards, controls and governance frameworks.
• Drive global standardisation initiatives and ensure consistent process adoption across regions.
• Lead process improvement, transformation and automation projects to improve efficiency and effectiveness.
• Partner with finance systems teams to enhance billing platforms, workflows and reporting capabilities.
• Improve billing cycle times, reduce lock-up and support wider working capital improvement initiatives.
• Collaborate with billing teams globally to improve compliance, governance and operational performance.
• Define and monitor key performance indicators relating to billing accuracy, cycle times and overall process effectiveness.
• Ensure compliance with financial controls, regulatory requirements and audit standards.
• Act as a senior escalation point for billing process issues and risks.
• Develop training, documentation and knowledge-sharing frameworks to support sustainable process adoption.
• Lead a small team of process, systems and business analysis professionals.

• Significant experience within billing, finance operations, order-to-cash or service-to-cash environments.
• A strong understanding of billing governance, controls, compliance and operational best practice.
• Experience leading global process improvement, transformation or standardisation programmes.
• Strong stakeholder management skills with the ability to influence teams across multiple geographies.
• Experience working closely with finance systems and technology teams to deliver process and system enhancements.
• SAP experience, ideally gained within a complex international environment.
• The ability to balance strategic process design with practical operational execution.
• Experience managing or leading small specialist teams.
• Excellent communication, documentation and governance capabilities.
• A proactive, pragmatic approach with a natural ability to drive change and bring people on the journey.

Candidates from legal or professional services environments will be of particular interest, particularly those with an understanding of billing compliance, client billing requirements and revenue processes. Applications are also welcomed from candidates outside the sector who can demonstrate strong billing process expertise alongside SAP experience.

This is a genuinely strategic role offering the opportunity to shape global processes, influence senior stakeholders and play a key role in a significant transformation agenda.

With responsibility for improving billing performance, reducing lock-up, embedding consistent global processes and driving systems and process enhancements, the successful individual will have significant visibility and impact across the organisation.