Marketing Events Operations Manager

About Zymix

Zymix is the definitive lifestyle ecosystem for the digital generation-bridging the gap between social connection and real-world experience. Transcending the "Super App" model, Zymix fuses hyper-social interaction with a seamless service layer, empowering global youth to integrate a wide range of services beyond social networking, discover Al-curated experiences, and unlock essential services in one fluid motion. We are redefining the platform economy by prioritising authenticity, community, and friction-free living.

What you'll own

• Own the end-to-end operations of our creator/talent-show product and related events, from planning and execution through to review and optimisation.
• Lead the operational delivery of both online and offline events, including creator recruitment, contestant engagement, school club/society partnerships, resource coordination, and performance follow-up.
• Support the operational optimization of the talent-show product, working with the product, engineering, and design teams to drive feature improvements and iterations that enhance the experience for both users and creators.
• Build and maintain the creator ecosystem and be responsible for onboarding, nurturing, incentivising, and managing relationships with creators to improve activity levels and content quality.
• Define operational SOPs and key metrics, continuously tracking core data (participation, conversion, retention, GMV, etc.) and using data to drive optimization.
• Collaborate cross-functionally with marketing, content, business/commercial, and live-streaming teams to secure resources and ensure events launch on time.

What you'll bring

• 3+ years of experience in event operations/content operations/creator operations, with proven hands-on delivery of both online and offline events (required).
• Experience planning and executing events from 0 to 1 and able to own projects independently and coordinate multiple stakeholders.
• Familiar with the creator / influencer / live-streaming ecosystem; experience in creator recruitment, operations, or MCN work is a plus.
• Product operations experience is a strong plus, able to work with product teams to refine features and optimise user and creator journeys.
• App product operations experience preferred and an understanding of app growth, engagement, and retention mechanics.
• Data-driven, comfortable analysing event performance and running structured post-event reviews.
• Strong execution and delivery focus, resilient under pressure, with excellent communication and the ability to run multiple projects at once.

Nice to haves

• Background in event or creator operations at a major platform (Tik Tok, Xiaohongshu/RED, Douyin, etc.).
• A good sense for creative and content, with an understanding of young audiences and youth/pop culture.

Why Zymix

• Build a category-defining product for UK and European Gen-Z from day one.
• Small senior team, direct access to leadership, fast decision-making.
• Private healthcare through AXA from day 1. Including group income protection and group life cover.
• Vibrant Soho office with free breakfast and afternoon snacks, weekly happy hour & more.
• Competitive salary (DOE) + benefits package.