Corporate Business Development​/Account Manager

About us

Travelfusion is a leading global travel content aggregator, dedicated to managing and organising online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide.

This is a full-time position for an experienced Corporate Travel Business Development / Account Manager based in London reporting to the Head of Corporate Sales and Accounts.

• Stakeholder and Relationship Management:
  Manage and nurture relationships with TMCs, OBTs, and corporate clients while collaborating with internal and external stakeholders to achieve business objectives and project success.
• Client Support and Service:
  Serve as the primary point of contact for existing clients, providing proactive problem resolution and ensuring consistent service excellence.
• Customer Onboarding:
  End to end management of onboarding for new and existing corporate customers to key products offered by travelfusion.
• Revenue Growth:
  Identify opportunities to increase booking volume revenue.
• Business Reviews:
  Conduct regular presentations and Business Reviews with customers.
• Project Management:
  Project management of the development of customised solutions, working closely with internal and external stakeholders to achieve success.
• Brand Visibility:
  Participate in industry events and conferences to strengthen travelfusion brand visibility.
• Reporting and Analysis:
  Prepare and analyse reports for customer feedback as well as identify opportunities for growth.
• Contract Management:
  Management of contract renewal and negotiation with key corporate clients.

• Industry Experience and knowledge:
  5+ years of experience in the Flights Business Unit of a TMC, OBT, or in Airline Sales. Ideally you possess a strong grasp of airline distribution (LCC, FSC, NDC) and the complexities of the corporate travel ecosystem.
• Soft Skills:
  
  Excellent communication and interpersonal skills.
• Technical Problem Solving:
  Proven experience of dealing with complex technical requirements (API integrations) and problem solving.
• Payment Expertise:
  Understanding of the payment options/challenges for corporate travel bookings.
• Industry Knowledge:
  Understanding of the complexities of the corporate travel industry and how tech providers, TMCs and OBTs are linked.
• Hybrid model:
  This is a hybrid role based in London. The team days are Tuesday, Wednesday and Thursday.

#LI-KP1