General Manager

We're looking for ambitious operators who want more than just another General Manager title.

People who are driven by ownership. Motivated by progression. And ready to build a long-term, meaningful career within a fast-growing premium brand.

If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets.

• Oversee the day-to-day operations of a high-end centre
• Manage facilities services (maintenance, cleaning, security, contractors, H&S)
• Ensure the building is maintained to a five-star standard at all times
• Coordinate planned and reactive maintenance
• Manage supplier and contractor performance
• Monitor budgets, control costs, and drive efficiencies
• Ensure full compliance with health & safety and statutory regulations
• Act as the main point of contact for tenants and client queries
• Handle escalations and operational issues professionally
• Support front of house and deliver exceptional customer service
• Lead viewings alongside sales to showcase the space
• Contribute to occupancy, revenue targets, and team presentation standards

• Strong operational experience within a luxury/hospitality-led environment
• Proven ability to deliver five-star service standards
• Excellent organisation and problem-solving skills
• Confident stakeholder management and communication
• Able to manage multiple priorities in a fast-paced setting
• Previous team leadership experience (3-5 years)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.