Claims Executive

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Internal applications for this role close on 11/09/2026.

As Claims Executive, you will be responsible for the swift processing of data to DWP's Provider Referral and Payments system (PRaP) administered contracts. You will be completing reconciliations to ensure all claimable outcomes have been processed in line with contractual guidance delivery. Further, you will be comfortable liaising with other partners and the relevant in-house team in all instances where a discrepancy in the process has been identified.

You will have a good Excel background including the ability to use and understand formulas such as - V-Lookups, Match, Index and Pivot Tables.

The role has many repetitive duties carried out daily so you will need excellent attention to detail and the ability to work quickly in order to deal with the high volumes of data.

• Daily reconciliations of data from multiple systems to accurately reflect performance.
• Monthly reconciliations to DWP MI packs to ensure customer service standards are met.
• Claiming Outcomes for DWP employability contracts.
• Uploading data to internal/external systems with complete accuracy and in a timely manner to meet KPIs.
• Producing reports, answering queries, and resolving issues to provide support internal stakeholders.
• Using automations systems to record data, ensuring they are accurate and fixing issues within the coding.
• Handle changing workloads to cover A/L and sickness.
• Liaise with external stakeholders such as the DWP.

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Professional & Personal Development Funds
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

Experience of the use of Excel. Ability to create and read nested formulas. Skills including X-Lookups, If statements, Count and Match formulas and Pivot Tables.

Analytical approach to problem solving.

Experience with Microsoft 365. Power BI, Power Apps, Power Automate and Office applications.

Ability to work under pressure, clear communication, and ability to report issues.

Personal attributes will include effective:
Influencing, Attention to Detail, Target Orientation, Drive & Resilience, Verbal Communications and Customer Service skills.

A minimum of 2 A-Levels or an equivalent Level 3 Diploma

GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

Experience of the use of database systems to input data and interrogate information and produce reports.

Ability to work in a timely manner with complete accuracy.

High levels of concentration coupled with excellent attention to detail.

Fluency in more than one language is desirable

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Transforming people and their communities.

Reed in Partnership is dedicated to transforming lives and communities by helping individuals enhance skills, improve health, and secure employment across the UK.

Individual and Family Services Hospitals and Health Care

Company size 1,001–5,000 employees

Company type Privately held Founded 1998

Total funding 0

Momentum

4% in 12 mo

1,442 employees on Linked In

Mar 22 May 26

Employee experience

3.8

636 reviews

69% would recommend

Culture & values

Culture & values 3.7

Work-life balance

Work-life balance 4.0

Career opportunities

Career opportunities 3.6

Compensation & benefits 3.5

Capital

Footprint

Academy Court, 94 Chancery Lane, London, WC2A 1DT
, GB