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Chief of Staff to Founder

Job in City Of London, Central London, Greater London, England, UK
Listing for: Pixi Beauty
Full Time position
Listed on 2026-09-13
Job specializations:
  • Business
    Operations Management, Corporate Strategy, Business Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Chief of Staff to the Founder
Location: City Of London

Our Company

Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant “just had a good night sleep” look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four;

therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go. Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better! Flawless in few fuss-free minutes – that is what Pixi is about!

Role's

Mission

Increase the CEO’s effectiveness and the company’s execution velocity by owning the leadership operating cadence, driving cross-functional initiatives and ensuring decisions translate into measurable outcomes.

Key Responsibilities
  • Own executive operating rhythm: agendas, pre-reads, actions, accountability tracking.
  • Partner with CEO to define annual/quarterly priorities and translate into OKRs and scorecards.
  • Lead cross-functional, high-priority initiatives from scoping through delivery.
  • Create decision clarity: write problem statements, options, tradeoffs, recommendations.
  • Maintain “single source of truth” on strategic initiatives: roadmap, risks, dependencies.
  • Prepare CEO for key meetings; draft comms for board/investors/leadership as needed.
  • Identify operational friction and implement process improvements.
  • Establish escalation mechanisms and ensure rapid resolution of blockers.
Success Metrics (Examples)
  • On-time delivery rate of top initiatives; reduction in “stalled” cross-functional work.
  • Improved meeting quality: fewer recurring issues, clearer decisions, faster cycle times.
  • Visibility: accurate dashboards, predictable reporting, fewer surprises.
  • CEO leverage: measurable reduction in CEO time spent on coordination/chasing.
Required Qualifications
  • 3–5+ years in operating, consulting, banking, strategy, or high-growth leadership roles (range depends on company stage).
  • Demonstrated ownership of cross-functional programs with measurable outcomes.
  • Strong structured thinking, financial literacy, and data-driven decisioning.
  • Exceptional written communication (memos, briefs, narratives).
  • High EQ and credibility with senior leaders; can influence without authority.
  • Discretion and integrity with confidential information.
Preferred Qualifications
  • Experience in the company’s industry and/or scaling a private business.
  • Experience with operating cadences (OKRs, M /Q ), KPI dashboards.
  • Prior Chief of Staff (CoS), GM, Strategy & Ops, or Program Leadership experience.
Operating Style Expectations
  • Bias to action; comfortable with ambiguity.
  • Low ego, high standards.
  • Can switch between “big picture” and “in the weeds” quickly.
  • Willing to be accountable, not just advisory.
CoSCoS Core Responsibilities1) CEO “operating system”
  • Run the executive meeting cadence (weekly exec, monthly business review, quarterly planning).
  • Build/maintain the CEO’s priorities, OKRs, and performance dashboard.
  • Ensure decisions get made (clear owners, deadlines, escalation paths).
  • Turn strategy into a sequenced execution plan.
2) Cross-functional execution and unblock
  • Drive alignment across leaders when work spans multiple functions.
  • Identify bottlenecks early; surface tradeoffs and force resolution.
  • Follow-through: ensure commitments are delivered, not just discussed.
3) Communications and stakeholder management
  • Draft CEO updates: board/investor memos, leadership narratives, critical internal comms.
  • Prepare briefing docs for key meetings.
  • Ensure messaging consistency across leadership.
4) Special projects and “keep the trains running”
  • Handle urgent, ambiguous problems with incomplete data.
  • Create structure where none exists: timelines, RACI, risk logs, decision records.
Common CoS Archetypes
  • Execution CoS (Operator): owns key initiatives + drives cadence (most common in private companies).
  • Strategy CoS: analysis, market work, narrative, board materials (more common near fundraising/M&A).
  • Transformation CoS: process redesign, metrics, systems, cost/margin programs.
  • People/Org CoS: org design, performance management, leadership operating model.
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