Works Planner

Work Planner

Location:

West Ham

Rate:

Up to £20ph

Contract:

Temporary - 3 months

We are currently working with a leading social housing organisation who are looking to recruit an experienced Work Planner to join their Planning and Scheduling Team on a 3-month temporary contract.

The successful candidate will be responsible for coordinating and scheduling technicians working on reactive repairs across a large housing portfolio, ensuring jobs are completed efficiently and within agreed timescales.

• Coordinating the planning and scheduling of maintenance technicians carrying out reactive repairs.
• Managing technicians' diaries and timetables to ensure jobs are completed within agreed timescales.
• Scheduling and allocating repairs to the appropriate operatives.
• Logging job information, data and notes accurately on the relevant systems.
• Monitoring emails and responding to queries in a timely manner.
• Escalating issues to the Team Leader where required.
• Monitoring outstanding repairs and ensuring maintenance issues are resolved within agreed service levels.
• Liaising with internal teams, operatives and customers to ensure effective communication.
• Providing a high level of customer service to residents and internal teams.

• Previous experience within a planning or scheduling role.
• Repairs and maintenance knowledge is essential.
• Experience with in social housing, property services or a similar environment would be beneficial.
• Strong front-line customer service experience.
• Ability to work under pressure in a fast-paced and changing environment.
• Strong organisational skills with the ability to prioritise and manage competing workloads.
• Excellent verbal and written communication skills.
• Good IT skills, including experience using Microsoft Office.
• Strong administration and attention to detail.

Equal opportunities employer.

INDTJ