Director - Product Governance

Vacancy Name

Director - Product Governance

London

Permanent

Client Operations

Carne is seeking an experienced Product Governance, Consumer Duty and Product Oversight specialist to support the continued growth and scaling of its UK Authorised Fund Manager and Host ACD business. This is a senior, high-impact role for someone who combines strong regulatory judgement with a pragmatic commercial mindset. You will lead and enhance Carne's product governance framework, oversee Consumer Duty and Assessment of Value activity, and provide robust challenge across the product lifecycle to help ensure good investor outcomes.

Working closely with Fund Oversight, Compliance, Risk, Distribution, Relationship Management and Product teams, you will play a key role in shaping how Carne delivers oversight, governance and product monitoring as the UK business continues to grow.

• 8+ years' experience within an AIFM, Host ACD, Man Co, asset manager or fund governance environment.
• Strong understanding of FCA Product Governance requirements, Consumer Duty, COLL and Assessment of Value obligations.
• Experience designing, implementing or enhancing product governance frameworks.
• Experience preparing Board and Committee papers and presenting to senior governance forums.
• Strong understanding of target market assessments, product approvals, product monitoring and product lifecycle governance.
• Experience analysing product and investor outcome data and translating findings into actionable recommendations.
• Excellent stakeholder management, influencing and communication skills.
• Strong analytical and report-writing capability.

• Own and continually enhance CGFM UK's product governance framework, policy and associated procedures.
• Ensure product governance arrangements remain aligned with FCA expectations, MiFID product governance requirements and Consumer Duty obligations.
• Act as subject matter expert on target market assessments, product design, distribution strategy, product approvals and ongoing monitoring.
• Lead periodic reviews of product governance documentation and governance processes.
• Support the development of governance standards for new product types, including retail products, UCITS and LTAF structures.

• Coordinate and challenge Product Governance Assessments during product onboarding
• Support Take-On Committees and Fund Oversight Committees across the end-to-end product lifecycle.
• Ensure all relevant functions contribute appropriately to product assessments, approvals and post-launch monitoring.
• Maintain product inventories, target market assessments and product review schedules.
• Lead periodic product health checks and thematic reviews, ensuring material product changes are escalated through the appropriate governance forums.

• Serve as CGFM UK's product governance lead for Consumer Duty
• Coordinate Consumer Duty monitoring across the four outcomes: products and services, price and value, consumer understanding and consumer support.
• Develop management information and dashboards that evidence good customer outcomes.
• Lead preparation of Consumer Duty Board reporting and annual assessment materials.
• Coordinate information sharing with distributors, co-manufacturers and delegated investment managers.
• Support responses to FCA engagement and thematic reviews relating to Consumer Duty.

• Own and coordinate the annual Assessment of Value process for all in-scope funds.
• Further develop CGFM UK's Assessment of Value methodology, governance framework and evidential standards.
• Coordinate data collection across delegates, distributors, transfer agents and oversight teams.
• Lead analysis across quality of service, performance, costs and charges, economies of scale, comparable market rates and classes of units.
• Produce Board and committee papers, recommendations and action tracking for remediation arising from value assessments.
• Maintain documentation that supports regulatory expectations and recognised peer practice.

• Develop and maintain ongoing product monitoring frameworks and annual fund health checks.
• Coordinate inputs across Portfolio Oversight, Investment Risk, Compliance, Operational Risk, Distribution, Operations and Relationship Management.
• Establish product health indicators, RAG…