Purchasing Associate

At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.

With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.

A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new.

We are looking for a passionate and team-focused Purchasing Assistant to become a valued member of our outstanding Purchasing Team at Pan Pacific London.

You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.

If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

The Purchasing Assistant supports the efficient day-to-day operation of the hotel’s Purchasing Department. The role focuses primarily on invoice processing, purchasing-system administration and operational support for Goods Receiving and Stock Control. The position ensures that purchase orders, deliveries, invoices and stock records are processed accurately and promptly, while maintaining strong financial controls and positive working relationships with suppliers and hotel departments.

Your responsibilities will include, but are not limited to:

• Process supplier delivery notes, invoices accurately and promptly, ensuring they are 3-way matched against the relevant purchase order and delivery record.
• Investigate and resolve price, quantity, unit-of-measure and delivery discrepancies.
• Liaise with suppliers and internal departments to obtain missing invoices, delivery notes, purchase orders or approvals.
• Monitor invoices placed on hold and follow up on outstanding issues to avoid payment delays.
• Maintain accurate invoice records and supporting documentation in accordance with hotel procedures and audit requirements.
• Support month-end activities by identifying unprocessed invoices, outstanding goods receipts and open purchase orders.
• Assist the Goods Receiver during busy periods, holidays and other operational requirements
• Assist the Stock Controller with stock movements, transfers, requisitions and inventory administration.
• Support tender exercises, supplier-performance reviews and purchasing projects when required.

At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:

• Access to Mental Health First Aiders
• An extra day off to celebrate your birthday
• Cycle to Work Scheme
• Employee Referral Scheme
• Season Ticket Loan
• Enhanced Maternity and Paternity Policies
• Eye Care Voucher Scheme
• Social and Employee Wellness Activities
• Employee Assistance Programme, including 24/7 virtual GP and financial advisors
• Two hotel-wide social events per year, plus additional team gatherings
• Flexible Work Policy
• Complimentary dry cleaning for uniforms and work attire
• Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
• Guest Experience Programme
• 50% Discount on Beverage at Food & Beverage outlets at Pan Pacific London
• 30% Discount…