Rating – Investor​/Developer Specialist

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL Rating is seeking an experienced Rating professional to join our 55-strong team of dedicated business rates specialists operating across our UK office network. This role focuses on delivering specialist Investor/Developer business rates advice to clients across London and the South East. Our Rating team advises on and manages business rates liabilities for leading property investors and developers, delivering industry-leading technical advice while maintaining strong, trusted client relationships.

Depending on your level of experience, this role combines expert technical delivery with varying degrees of responsibility for client leadership, team mentorship, and business development. Based at 1 Broadgate, EC2 – JLL's flagship London headquarters in the heart of the City. This state-of-the-art workspace provides exceptional facilities and collaborative environments, positioning you at the center of the capital's commercial real estate market with unparalleled access to clients, partners, and the broader JLL network.

The office benefits from excellent transport links and sits within one of London's most dynamic business districts.

• Deliver exceptional business rates advisory services to Investor and Developer clients
• Schedule and conduct regular client update meetings, providing clear strategic guidance
• Prepare accurate, timely client reports detailing portfolio performance and opportunities
• Build and maintain strong relationships with clients and across the wider JLL team
• Identify opportunities for additional services and cross selling within client relationships
• At senior levels:
  Lead key client relationships and strategic account development
• Inspect properties and accurately measure buildings for business rates valuation purposes
• Review client business rate demands and refunds with precision
• Identify and action rate-saving opportunities across client portfolios
• Prepare high-quality submissions to the Valuation Office Agency (VOA) to challenge and reduce liabilities where appropriate
• Manage Check, Challenge and Appeal processes through to Valuation Tribunal, including case presentation
• Develop and implement strategies to optimise vacancy-related business rates positions
• Provide technical leadership and quality assurance across complex mandates
• At senior levels:
  Provide technical leadership and quality assurance across complex mandates
• Actively contribute to growing our Investor/Developer client base
• Support team members and collaborate effectively to deliver comprehensive client solutions
• Contribute to achieving client satisfaction and JLL Rating financial targets
• Manage workload, diary, inspections, and expenses efficiently and independently
• Liaise with other JLL teams and external professionals to provide integrated client service
• At Associate/Director level:
  Lead business development initiatives, mentor junior team members, and contribute to strategic team direction

• RICS qualified Chartered Surveyor with commercial practice surveying background (corporate, public sector, or private practice)
• Post-qualification experience working within a Rating team, with depth of…