Principal Technical Program Manager

Join our dynamic team to shape and accelerate firmwide technology transformation, delivering measurable business growth and improved client outcomes.

As a Principal Technical Program Manager at JPMorgan

Chase within Corporate Technology, Employee Platforms Delivery and Execution, you will provide strategic leadership across a portfolio of complex, enterprise-scale initiatives. You will set transformation direction, establish strong governance and delivery discipline, and partner with senior stakeholders across engineering, architecture, product, and business leadership to drive outcomes. Leveraging deep technical fluency, modern delivery practices, and data-driven insights, you will enable iterative execution at scale, strengthen operational excellence, and ensure solutions are resilient, secure, and aligned to the firm’s strategic priorities.

• Own strategy and portfolio execution for large-scale, multi-year transformation programs, ensuring alignment to organizational objectives, investment priorities, and measurable outcomes whilst establishing governance and operating cadence (OKRs/KPIs, executive steering, financial tracking, dependency management, and delivery transparency) to drive predictable execution across multiple work streams.
• Develop and drive integrated program plans across teams and vendors, including technical requirements, sequencing, resourcing, milestones, and cutover/rollout planning to enable on-time delivery and seamless integration with existing platforms.
• Partner with engineering, architecture, product, and business leadership to define scope, value case, and success metrics; identify opportunities to improve processes, digitalize workflows, and increase operational efficiency, and lead change and adoption at scale, sponsoring and executing change management strategies that build stakeholder alignment, accelerate adoption, and ensure sustained benefits realization.
• Proactively manage risk, controls, and delivery health, identifying program-level risks and dependencies early, driving mitigation plans, and ensuring appropriate escalation and decision-making.
• Provide executive-level reporting and insights, using data visualization and concise narratives to communicate progress, risks, trade-offs, and recommendations to senior leadership.
• Drive stakeholder engagement and organizational alignment through executive workshops, communications, training approaches, and decision forums that enable clarity and momentum.
• Build and lead high-performing teams, coaching program leaders and delivery partners, setting clear expectations, and fostering a culture of accountability, continuous improvement, and innovation.
• Stay current on industry trends and emerging technologies, translating best practices into pragmatic transformation approaches suited to the firm’s environment.
• Defines and enforces enterprise guardrails for AI-assisted and agentic workflows used in program governance and delivery routines, including control boundaries, traceability/auditability, and review/approval expectations aligned to resiliency and security standards.
• Drive experimentation and continuous learning, establishing lightweight pilots and feedback loops to evaluate agentic tools/agents, measure impact, and scale what works in partnership with engineering, architecture, product, and control stakeholders.
• Sets enterprise strategy for reuse-first adoption of enterprise-authorized AI capabilities within the work environment to accelerate program planning, risk synthesis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data. Maintain current awareness of emerging agentic tools/agents and patterns, translating new capabilities into practical,…