Head of Finance and HR Systems

Your focus will be providing strategic leadership and clear ownership across our core business platforms, including Oracle Fusion and Revenues and Benefits systems. Managing a dedicated team of just over 20 people, you will establish robust governance, drive high standards of service management, ensure visibility of delivery, and build capability right across the team. A primary focus will be embedding and optimising Oracle Fusion following its 2024 implementation - refining business processes, improving data quality, reducing technical debt and driving user adoption across Finance, HR, Payroll, Procurement and Revenues and Benefits.

This means working closely with senior leaders across the council to translate organisational needs into a clear, prioritised improvement roadmap. On a daily basis, you will balance strategic oversight with practical delivery - reviewing service performance, overseeing regular system updates and related testing, and ensuring cyber security, access controls and disaster recovery arrangements remain resilient. Alongside managing budgets, contracts and supplier performance, you will provide strategic oversight for our aligned solutions including our Revenues and Benefits platform which is in the process of procurement.

As part of the Wider ICT leadership team, you will also participate in the out-of-hours leadership rota.

For further details, please review the Job Description and Person Specification

You'll bring a substantial, hands-on track record with Oracle Fusion, alongside deep practical knowledge across enterprise resource planning, payroll, procurement, reporting, security, integrations and release management. Having personally led or played a major role in a complex Oracle implementation, stabilisation or optimisation programme within local government, you understand the operational realities and statutory demands of council Finance and Human Resources services.

You're an experienced leader of multidisciplinary application teams who knows how to inspire staff, build internal capability, influence senior stakeholders and establish strong change controls around business-critical platforms. With clear communication skills and resilience, you move confidently between strategic system ownership and detailed delivery decisions.

Most importantly, you're someone who brings credibility, empathy and clarity under pressure, guiding users smoothly through system adoption and turning complex technical challenges into practical, positive outcomes for our services.

At RBKC, we're all in - investing in our people, our communities and our future.

This is a role with huge strategic potential. You'll take ownership of core digital systems underpinning our entire organisation, backed by strong senior sponsorship and a clear commitment to continuous improvement. As part of a forward-looking ICT leadership team, it's a chance to step into a space where your leadership is highly valued and your work can drive genuine, lasting change.

We will invest in your professional growth, offering continuous learning and development opportunities to help you lead with confidence. You'll also receive a competitive salary, flexible hybrid working arrangements and the backing of a collaborative team that takes pride in delivering safe, efficient services for our borough.

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.

As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

In this role, you'll be a vital enabler - bringing a dedicated mindset to simplifying workflows, establishing robust systems and building capability across our teams. System embedding and digital transition are rarely smooth sailing, but your efforts will ensure complex operational challenges become opportunities to build resilient infrastructure and deliver better outcomes for our entire organisation.

w/c 26th October and 2nd November 2026.

You'll be based in the Borough for three days a week, playing a key role in supporting our workforce and local community. Whether you're advising senior leaders or…