Senior Product Innovation Manager

Location: City Of London

Job Description:

Senior Product Innovation Manager Angel Court - 1 Angel Court, London, EC2R 7HJ
Bupa Victory House, Trafalgar Pl in Brighton BN1 4FY
Can be based out of any of the above sites

Full Time Permanent - 35 hours per week £70,000 - £85,000 per annum dependent upon experience and qualifications

Hybrid working

Grade: D17 (for internals)
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

Role Overview As Senior Product Innovation Manager, you'll lead our global product innovation strategy, turning future opportunities into deliverable initiatives, and shaping how our health insurance products, benefits, and structures should evolve to meet the future needs of customers and the business.

You'll identify opportunities based on changing customer needs, market and healthcare trends, competitor activity, emerging technology, and commercial or regulatory developments. Working across markets and functions, you'll turn the strongest opportunities into validated, commercially credible product initiatives and lead them through delivery This is both a strategic and hands-on role.

You'll create a structured global innovation pipeline and roadmap, while leading priority initiatives from initial concept through development, implementation, and early performance evaluation. As the subject-matter expert, you'll lead cross-functional teams and work closely with Product Managers and regional teams to ensure global opportunities reflect local needs and can be implemented successfully across different markets.

How you'll help us make health happen by:

Extensive experience in product management, development, or innovation within regulated health insurance, ideally spanning international or domestic private medical insurance and multiple global markets

Proven experience leading complex product initiatives from initial concept through design, validation, business case, delivery, launch, and performance evaluationet product innovation direction:
Define and lead the global product innovation strategy, identifying the priorities and capabilities that should shape the future development of our health insurance products

Build the innovation pipeline:
Develop and manage a structured global innovation framework, pipeline, and roadmap, balancing nearer-term opportunities with longer-term customer, healthcare, market, and technology developments.

Design future products:
Lead the exploration and design of new or materially different products, benefits, and product structures, including new approaches to product architecture, modularity, optional cover, eligibility, cost-sharing, and utilisation management

Validate and prioritise opportunities:
Draw on a range of insights to identify and develop product opportunities, leading concept development, testing, feasibility assessment, and business case creation to focus investment on those with a clear customer, commercial, and strategic rationale

Lead innovation through delivery:
Act as concept owner for priority initiatives, leading their development through product approval, implementation, launch, and early performance evaluation; coordinating cross-functional delivery and ensuring the intended customer and commercial outcomes are achieved.

Design globally, implement locally:
Work with Product Managers, regional teams, and local specialists to understand market needs, regulatory requirements, and delivery implications, ensuring global innovations can be adapted and implemented effectively across markets.

Enable future innovation:
Shape product requirements for future systems and business capabilities, ensuring they provide the flexibility needed to implement innovative product and benefit designs

What you'll need:

Extensive experience in product management, development, or innovation within regulated health insurance, ideally spanning international or domestic private medical insurance and multiple global markets

Proven experience leading complex product initiatives from initial concept…